[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
One W56H not receiving new firmware
Author Message
edwinf Offline
Junior Member
**

Posts: 4
Joined: Mar 2020
Reputation: 0
Post: #1
One W56H not receiving new firmware
Hey there,
I have a W60P base with 2 W56H handsets.

I uploaded the new firmware through the web portal, but only one handset took the new firmware.

2nd handset is on 61.80.0.15, I am looking to load 61.85.0.35.rom

Has anyone had this issue?
12-08-2022 12:10 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,509
Joined: Jan 2014
Reputation: 43
Post: #2
RE: One W56H not receiving new firmware
(12-08-2022 12:10 AM)edwinf Wrote:  Hey there,
I have a W60P base with 2 W56H handsets.

I uploaded the new firmware through the web portal, but only one handset took the new firmware.

2nd handset is on 61.80.0.15, I am looking to load 61.85.0.35.rom

Has anyone had this issue?

Hi,

You can find the desired handset firmware here:
https://support.yealink.com/en/portal/do...09ff56bf43

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
12-08-2022 12:21 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
edwinf Offline
Junior Member
**

Posts: 4
Joined: Mar 2020
Reputation: 0
Post: #3
RE: One W56H not receiving new firmware
(12-08-2022 12:21 AM)complex1 Wrote:  Hi,

You can find the desired handset firmware here:
https://support.yealink.com/en/portal/do...09ff56bf43

Thanks for the resources. I did grab the handset firmware from there. Have you experienced a situation when the handset did not upgrade? Could it be that it's a different handset in the field?
12-08-2022 05:02 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,509
Joined: Jan 2014
Reputation: 43
Post: #4
RE: One W56H not receiving new firmware
(12-08-2022 05:02 AM)edwinf Wrote:  
(12-08-2022 12:21 AM)complex1 Wrote:  Hi,

You can find the desired handset firmware here:
https://support.yealink.com/en/portal/do...09ff56bf43

Thanks for the resources. I did grab the handset firmware from there. Have you experienced a situation when the handset did not upgrade? Could it be that it's a different handset in the field?

The handset firmware is very old.
Maybe you can try to upgrade in small steps?
First upgrade to f/w x.81.x.x, then x.83.x.x and finally x.85.x.x

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
12-09-2022 02:32 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
edwinf Offline
Junior Member
**

Posts: 4
Joined: Mar 2020
Reputation: 0
Post: #5
RE: One W56H not receiving new firmware
(12-09-2022 02:32 AM)complex1 Wrote:  The handset firmware is very old.
Maybe you can try to upgrade in small steps?
First upgrade to f/w x.81.x.x, then x.83.x.x and finally x.85.x.x

Do you know where I can find old firmware roms?
01-06-2023 02:45 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yisroel_MongoTEL Offline
Senior Member
****

Posts: 277
Joined: Jul 2017
Reputation: 13
Post: #6
RE: One W56H not receiving new firmware
(01-06-2023 02:45 AM)edwinf Wrote:  Do you know where I can find old firmware roms?

In the Yealink portal link he sent you above you can find old firmware roms.

Do something like W56H-61.81.0.30.rom, then W56H-61.83.0.10.rom, then W56H-61.85.0.20.rom.
01-06-2023 03:28 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
edwinf Offline
Junior Member
**

Posts: 4
Joined: Mar 2020
Reputation: 0
Post: #7
RE: One W56H not receiving new firmware
Ok on it. Thanks!
01-06-2023 04:21 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W56B and W56H never-endin loop pskiba 3 2,849 03-03-2023 06:22 PM
Last Post: complex1
  W56H handset with W52 base? poznaniak 3 5,084 03-03-2023 04:35 AM
Last Post: complex1
  W56H reboot loop RymCo 1 3,333 03-03-2023 01:33 AM
Last Post: nolto
  W56H not powering on edv@streit-online.de 0 2,520 01-20-2022 10:49 PM
Last Post: edv@streit-online.de
  w56h to w60b bigwig 1 4,207 01-15-2022 04:11 AM
Last Post: complex1
  Unable to make calls - Path Busy - Yealink W60B/W56H JacoLange 3 10,243 11-20-2021 08:06 PM
Last Post: JacoLange
  Firmware for W56H and W52PW56P base Rajil 1 5,753 09-04-2021 04:06 AM
Last Post: complex1
  Multiple W56H's with One Base Station +FreePBX alankelly 2 8,667 05-04-2021 12:55 PM
Last Post: mlaihkw60b
  W56H Mac Address Phoneperson 4 12,190 03-06-2021 02:00 AM
Last Post: Phoneperson
Question W56H DECT handset randomly reset rj91013 1 8,610 12-01-2020 10:01 PM
Last Post: JohnJ

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication