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edwinf · 12-08-2022 12:10 AM

Hey there,
I have a W60P base with 2 W56H handsets.

I uploaded the new firmware through the web portal, but only one handset took the new firmware.

2nd handset is on 61.80.0.15, I am looking to load 61.85.0.35.rom

Has anyone had this issue?

**complex1** · 12-08-2022 12:21 AM

(12-08-2022 12:10 AM)edwinf Wrote: Hey there,
I have a W60P base with 2 W56H handsets.

I uploaded the new firmware through the web portal, but only one handset took the new firmware.

2nd handset is on 61.80.0.15, I am looking to load 61.85.0.35.rom

Has anyone had this issue?

Hi,

You can find the desired handset firmware here:
https://support.yealink.com/en/portal/do...09ff56bf43

edwinf · 12-08-2022 05:02 AM

(12-08-2022 12:21 AM)complex1 Wrote: Hi,

You can find the desired handset firmware here:
https://support.yealink.com/en/portal/do...09ff56bf43

Thanks for the resources. I did grab the handset firmware from there. Have you experienced a situation when the handset did not upgrade? Could it be that it's a different handset in the field?

**complex1** · 12-09-2022 02:32 AM

(12-08-2022 05:02 AM)edwinf Wrote:
(12-08-2022 12:21 AM)complex1 Wrote: Hi,

You can find the desired handset firmware here:
https://support.yealink.com/en/portal/do...09ff56bf43

Thanks for the resources. I did grab the handset firmware from there. Have you experienced a situation when the handset did not upgrade? Could it be that it's a different handset in the field?

The handset firmware is very old.
Maybe you can try to upgrade in small steps?
First upgrade to f/w x.81.x.x, then x.83.x.x and finally x.85.x.x

edwinf · 01-06-2023 02:45 AM

(12-09-2022 02:32 AM)complex1 Wrote: The handset firmware is very old.
Maybe you can try to upgrade in small steps?
First upgrade to f/w x.81.x.x, then x.83.x.x and finally x.85.x.x

Do you know where I can find old firmware roms?

Yisroel_MongoTEL · 01-06-2023 03:28 AM

(01-06-2023 02:45 AM)edwinf Wrote: Do you know where I can find old firmware roms?

In the Yealink portal link he sent you above you can find old firmware roms.

Do something like W56H-61.81.0.30.rom, then W56H-61.83.0.10.rom, then W56H-61.85.0.20.rom.

edwinf · 01-06-2023 04:21 AM

Ok on it. Thanks!

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