[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Can you recover contacts/data after a factory reset?
Author Message
stephensautoglass Offline
Junior Member
**

Posts: 2
Joined: Dec 2022
Reputation: 0
Post: #1
Can you recover contacts/data after a factory reset?
We've been having lots of issues with our T46G's in the office. After speaking with our distributor/support it seems like our only solution is to try a factory reset. However, there are years worth of stored contacts/data on our phones that we're not wanting to lose.

Is there a way to recover that data once there has been a factory reset?

Thanks in advance for any help!
12-07-2022 03:39 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,536
Joined: Jan 2014
Reputation: 45
Post: #2
RE: Can you recover contacts/data after a factory reset?
(12-07-2022 03:39 AM)stephensautoglass Wrote:  We've been having lots of issues with our T46G's in the office. After speaking with our distributor/support it seems like our only solution is to try a factory reset. However, there are years worth of stored contacts/data on our phones that we're not wanting to lose.

Is there a way to recover that data once there has been a factory reset?

Thanks in advance for any help!

Hi,

Your distributor/support would know exactly how to backup/restore the contacts/data on your phones.

After a factory reset all data is lost. Period. No way to restore anything.

What you can do... but try this on the most unimportant phone first, is the following:
Go to Directory > Local Directory > Export Contacts and select the account from which the contacts must be saved.
Then factory reset the phone.
After the reset, go back to Local Directory and under Import Contacts you can select the account to which the contacts should be restored.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
12-08-2022 12:52 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
stephensautoglass Offline
Junior Member
**

Posts: 2
Joined: Dec 2022
Reputation: 0
Post: #3
RE: Can you recover contacts/data after a factory reset?
Our distributor sadly hasn't been much of a help. I'll definitely give that a try.

Thanks!
12-09-2022 12:19 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP54 factory reinstall ? zorgen 5 2,396 03-28-2024 11:23 PM
Last Post: Yisroel_MongoTEL
  data initialising glennbtn 4 3,303 03-22-2024 12:47 PM
Last Post: Regend_Yealink
  Favorites\SpeedDial\Contacts on a Teams MP54 zacav 1 2,932 02-23-2024 02:12 AM
Last Post: tredd1982
  Adding contacts on W73H FWSR 2 2,056 11-27-2023 06:50 PM
Last Post: FWSR
  Create contacts programaticaly with photo Decimal 0 1,118 03-25-2023 08:26 PM
Last Post: Decimal
  Import xml contacts to Yealink Phone upon provisioning via TFTP vusald 1 2,949 02-18-2023 06:30 PM
Last Post: complex1
Bug T21P_E2 Google Contacts Sync not working anymore paolo.cresti 2 4,848 01-28-2022 11:43 PM
Last Post: paolo.cresti
  Factory Reset bruceg 2 6,363 03-11-2021 07:15 AM
Last Post: bruceg
  CDP enable after factory reset cause the phone can't obtain IP address ccy 4 10,567 11-30-2018 02:34 PM
Last Post: jolouis
  Hard Reset yealink T27G juanantonio.saez 0 5,870 11-30-2018 12:31 PM
Last Post: juanantonio.saez

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication