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Recording to USB drive not working
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ctsmetrony Offline
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Posts: 13
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Post: #1
Recording to USB drive not working
Here is where I am with this:

T53 W
Firmware Version 96.86.0.45
Hardware Version 95.1.0.0.2.1.3
3CX PBX Standard (NOT Pro or Enterprise)

USB Pendrive, FAT32 config, is recognized by phone. Also tried FAT.

Modified cfg file with these relevant lines:

features.usb_call_recording.enable = 1
features.voice_mail_popup.enable = 0
forward.international.enable = 0
ldap.host = 0.0.0.0
linekey.1.label = 121 | Xxx Xxxxxx
linekey.10.type = 0
linekey.11.type = 0
linekey.12.type = 0
linekey.2.label = 121 | Xxx Xxxxxx
linekey.2.line = 1
linekey.3.label = RECORD

Pressing Linekey 3 on a call, LED flashed until pressed again or end call. USB has no audio file recorded on it after "recording" call.

Thanks
Jim
11-01-2022 05:33 AM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,509
Joined: Jan 2014
Reputation: 44
Post: #2
RE: Recording to USB drive not working
(11-01-2022 05:33 AM)ctsmetrony Wrote:  Here is where I am with this:

T53 W
Firmware Version 96.86.0.45
Hardware Version 95.1.0.0.2.1.3
3CX PBX Standard (NOT Pro or Enterprise)

USB Pendrive, FAT32 config, is recognized by phone. Also tried FAT.

Modified cfg file with these relevant lines:

features.usb_call_recording.enable = 1
features.voice_mail_popup.enable = 0
forward.international.enable = 0
ldap.host = 0.0.0.0
linekey.1.label = 121 | Xxx Xxxxxx
linekey.10.type = 0
linekey.11.type = 0
linekey.12.type = 0
linekey.2.label = 121 | Xxx Xxxxxx
linekey.2.line = 1
linekey.3.label = RECORD

Pressing Linekey 3 on a call, LED flashed until pressed again or end call. USB has no audio file recorded on it after "recording" call.

Thanks
Jim

Hi,

Please make sure static.usbdisk.function.enable is set to 1 (Enabled) and try again.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-01-2022 08:08 PM
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ctsmetrony Offline
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Posts: 13
Joined: Dec 2017
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Post: #3
RE: Recording to USB drive not working
@complex1
It wasn't there so I added it to .cfg file and imported that but I noticed the phone did not restart. Re-exporting to check it, the line is not there -- it didn't take. I tried the line

static.usbdisk.function.enable = 1

at the top and then the bottom of the ### Static Configuration ### section.
11-01-2022 10:04 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,509
Joined: Jan 2014
Reputation: 44
Post: #4
RE: Recording to USB drive not working
(11-01-2022 10:04 PM)ctsmetrony Wrote:  @complex1
It wasn't there so I added it to .cfg file and imported that but I noticed the phone did not restart. Re-exporting to check it, the line is not there -- it didn't take. I tried the line

static.usbdisk.function.enable = 1

at the top and then the bottom of the ### Static Configuration ### section.

Hi,

I'm sure you know what you're doing, but start the config file with:
#!version:1.0.0.1

You say you have setup "linekey.3.label = RECORD", but where is "linekey.3.type = 25"?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-02-2022 02:35 AM
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ctsmetrony Offline
Junior Member
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Posts: 13
Joined: Dec 2017
Reputation: 0
Post: #5
RE: Recording to USB drive not working
@complex1

Yes, top is:

#!version:1.0.0.1

### This file is the exported MAC-all.cfg.

I edited the .cfg, entered the linekey.3 as follows in the linekey section and, importing it to the phone, it took those edits:
...
linekey.2.line = 1
linekey.3.label = RECORD
linekey.3.line = 0
linekey.3.type = 25
linekey.4.label = SP 1
...

THANKS
11-02-2022 02:43 AM
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