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Yealink Forums » IP Phone Series » General topics » T48S Quick dialing all 3 digit numbers

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T48S Quick dialing all 3 digit numbers
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CNadmin Offline
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T48S Quick dialing all 3 digit numbers
Hi all. We recently started working with a client who uses T48GS. We have them set up in 8x8 through their VOIP services, but we are running into a dialing issue. When dialing any three digits, the phone will immediately dial those numbers assuming it is an extension. We have formatted the inter-digit time, live dial pad, and altered the CFG configuration file to no avail. Its rather frustrating when they dial a US area code and the phone without hesitation dials. Has anyone else experienced this issue?
10-14-2022 01:00 AM
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complex1 Offline
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Post: #2
RE: T48S Quick dialing all 3 digit numbers
(10-14-2022 01:00 AM)CNadmin Wrote:  Hi all. We recently started working with a client who uses T48GS. We have them set up in 8x8 through their VOIP services, but we are running into a dialing issue. When dialing any three digits, the phone will immediately dial those numbers assuming it is an extension. We have formatted the inter-digit time, live dial pad, and altered the CFG configuration file to no avail. Its rather frustrating when they dial a US area code and the phone without hesitation dials. Has anyone else experienced this issue?

Hi,

Please check for any misconfiguration settings in Settings > Dial Plan
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-14-2022 03:08 AM
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CNadmin Offline
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Post: #3
RE: T48S Quick dialing all 3 digit numbers
(10-14-2022 03:08 AM)complex1 Wrote:  
(10-14-2022 01:00 AM)CNadmin Wrote:  Hi all. We recently started working with a client who uses T48GS. We have them set up in 8x8 through their VOIP services, but we are running into a dialing issue. When dialing any three digits, the phone will immediately dial those numbers assuming it is an extension. We have formatted the inter-digit time, live dial pad, and altered the CFG configuration file to no avail. Its rather frustrating when they dial a US area code and the phone without hesitation dials. Has anyone else experienced this issue?

Hi,

Please check for any misconfiguration settings in Settings > Dial Plan

I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.


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10-14-2022 03:21 AM
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complex1 Offline
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Post: #4
RE: T48S Quick dialing all 3 digit numbers
(10-14-2022 03:21 AM)CNadmin Wrote:  I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.

Hi,

What about the Replace Rule and Dial Now tabs?
Are they clean?
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-14-2022 03:36 AM
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CNadmin Offline
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Posts: 4
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Post: #5
RE: T48S Quick dialing all 3 digit numbers
(10-14-2022 03:36 AM)complex1 Wrote:  
(10-14-2022 03:21 AM)CNadmin Wrote:  I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.

Hi,

What about the Replace Rule and Dial Now tabs?
Are they clean?

Yes, they seem to be all in order from what I can tell.


Attached File(s) Thumbnail(s)
           
10-14-2022 03:49 AM
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complex1 Offline
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Posts: 1,394
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Post: #6
RE: T48S Quick dialing all 3 digit numbers
(10-14-2022 03:49 AM)CNadmin Wrote:  
(10-14-2022 03:36 AM)complex1 Wrote:  
(10-14-2022 03:21 AM)CNadmin Wrote:  I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.

Hi,

What about the Replace Rule and Dial Now tabs?
Are they clean?

Yes, they seem to be all in order from what I can tell.

Please check row 14 in the Dial Now tab
xxx means: immediate dial number after 3 digits has been pressed.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-14-2022 05:25 PM
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CNadmin Offline
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Posts: 4
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Post: #7
RE: T48S Quick dialing all 3 digit numbers
(10-14-2022 05:25 PM)complex1 Wrote:  
(10-14-2022 03:49 AM)CNadmin Wrote:  
(10-14-2022 03:36 AM)complex1 Wrote:  
(10-14-2022 03:21 AM)CNadmin Wrote:  I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.

Hi,

What about the Replace Rule and Dial Now tabs?
Are they clean?

Yes, they seem to be all in order from what I can tell.

Please check row 14 in the Dial Now tab
xxx means: immediate dial number after 3 digits has been pressed.

You are a life saver. Thank you so much for your time and patience - Sam
10-14-2022 11:02 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,394
Joined: Jan 2014
Reputation: 40
Post: #8
RE: T48S Quick dialing all 3 digit numbers
(10-14-2022 11:02 PM)CNadmin Wrote:  
(10-14-2022 05:25 PM)complex1 Wrote:  
(10-14-2022 03:49 AM)CNadmin Wrote:  
(10-14-2022 03:36 AM)complex1 Wrote:  
(10-14-2022 03:21 AM)CNadmin Wrote:  I have attached below, but I have compared these settings to a normally operating T54W and I am not seeing any differences.

Hi,

What about the Replace Rule and Dial Now tabs?
Are they clean?

Yes, they seem to be all in order from what I can tell.

Please check row 14 in the Dial Now tab
xxx means: immediate dial number after 3 digits has been pressed.

You are a life saver. Thank you so much for your time and patience - Sam

You're welcome. Smile
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-14-2022 11:10 PM
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