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T46S
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AntalVincz69 Offline
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Posts: 3
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Post: #1
T46S
Hi,

I have 8 pieces T46S.(used phones)
All are accessable with default password on phone and WEB UI.
All are reseted to factory and updated to latest firmware.

The issue is

On Auto Provision section Server URL always writing back a host name after reseting the phones to factory. The value of field is overwritable and the new value is stable if I don't reset to factory the phones.

How can I remove the unvanted host name permanently?

Thank you for any advice

Tony
06-29-2022 11:51 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,338
Joined: Jan 2014
Reputation: 39
Post: #2
RE: T46S
(06-29-2022 11:51 PM)AntalVincz69 Wrote:  On Auto Provision section Server URL always writing back a host name after reseting the phones to factory. The value of field is overwritable and the new value is stable if I don't reset to factory the phones.

How can I remove the unvanted host name permanently?

Hi,

That's what reset is for... all settings will be erased and returned to factory defaults.
I'm afraid what you want is not possible.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
06-30-2022 05:22 PM
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AntalVincz69 Offline
Junior Member
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Posts: 3
Joined: Jun 2022
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Post: #3
RE: T46S
Hi,

I was reset to the factory the phones more times.
But this hostname https://dm.yourwhc.co.uk/dms/phone is come back into Server URL section after reset to factory.

The default password is ok on the phone and on the WEB UI.

The Server URL is overwritable and I can write to my server hostname. And the phones are joining for my server.
If I just restart (reboot or unplug and plug back) the phones, has no problem. The problem has if I resetting to factory the phones. The URL field data is come back to https://dm.yourwhc.co.uk/dms/phone.

The phones has Internet connection. And doesn't connect to any provider No service and doesn't overwrite the default admin password after reset to factory.

Regards
06-30-2022 05:49 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,338
Joined: Jan 2014
Reputation: 39
Post: #4
RE: T46S
(06-30-2022 05:49 PM)AntalVincz69 Wrote:  Hi,

I was reset to the factory the phones more times.
But this hostname https://dm.yourwhc.co.uk/dms/phone is come back into Server URL section after reset to factory.

The default password is ok on the phone and on the WEB UI.

The Server URL is overwritable and I can write to my server hostname. And the phones are joining for my server.
If I just restart (reboot or unplug and plug back) the phones, has no problem. The problem has if I resetting to factory the phones. The URL field data is come back to https://dm.yourwhc.co.uk/dms/phone.

The phones has Internet connection. And doesn't connect to any provider No service and doesn't overwrite the default admin password after reset to factory.

Regards

I think the MAC addresses of the phones are registered somewhere with a provisioning server (RPS).
Maybe Yealink support can help release these MAC addresses.
You can request a ticket at https://ticket.yealink.com/

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
07-01-2022 01:38 AM
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