[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
MP56 - MS Teams Call Queue name not showing
Author Message
grahamhosking Offline
Junior Member
**

Posts: 1
Joined: Jan 2019
Reputation: 0
Post: #1
MP56 - MS Teams Call Queue name not showing
I have three MP56's however when a call comes through via Auto attendant then call queue, the name that is displayed on the phone just has the name of the main Auto attendant, and not the name of the call queue that the caller selected.

MS Teams client rings at the same time and DOES show the call queue name.

Anyway to resolve this?

e.g:
Phone (MP56) = "Main Number"
MS Teams client = "Call queue-Sales"

Thank you
04-19-2022 09:54 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
MSinclair@bunker.technology Offline
Junior Member
**

Posts: 1
Joined: Feb 2023
Reputation: 0
Post: #2
RE: MP56 - MS Teams Call Queue name not showing
Hello, were you able to resolve this, we've just setup a new call queue and neither auto attendent or call queque name is showing. Just the incoming call I'd.
(This post was last modified: 03-03-2023 06:00 AM by MSinclair@bunker.technology.)
03-03-2023 05:59 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  MP56 Auto Answer Teams Call perryhill@polk-county.net 0 199 06-03-2024 09:37 PM
Last Post: perryhill@polk-county.net
  mp56 Teams. Missing feature Connect a device aka Better over Bluetooth adminTR 0 538 03-26-2024 11:09 PM
Last Post: adminTR
  VP59 with teams app not ringing sharrisny31 1 1,182 11-15-2023 04:52 AM
Last Post: sharrisny31
  MP50 ends call in some phone trees TRK45 0 1,417 05-10-2023 12:19 AM
Last Post: TRK45
  W60B - LDAP - Missing names in call history Scherm 0 1,447 03-07-2023 02:06 AM
Last Post: Scherm
  MP56 Phones to SIP Only sappleton 0 1,659 02-23-2023 05:20 AM
Last Post: sappleton
  Disable TLS 1.1 and SHA ciphers on MP56 rtrefz 5 5,006 02-16-2023 01:50 AM
Last Post: complex1
  MP50 - Unable to use pound (#) key during a phone call Alexandre Cottinet 0 2,379 02-14-2023 10:28 PM
Last Post: Alexandre Cottinet
  MP56 phones crashing whilst consult/transfer Teams calls mjuliano 1 3,606 09-27-2022 11:26 PM
Last Post: guillaume.novo
  Sync Outlook or Teams Contacts with Yealink VP59 Teams Edition gijoe 2 7,379 08-04-2022 01:59 PM
Last Post: aero1247e

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication