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MP56 - MS Teams Call Queue name not showing
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grahamhosking Offline
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Posts: 1
Joined: Jan 2019
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Post: #1
MP56 - MS Teams Call Queue name not showing
I have three MP56's however when a call comes through via Auto attendant then call queue, the name that is displayed on the phone just has the name of the main Auto attendant, and not the name of the call queue that the caller selected.

MS Teams client rings at the same time and DOES show the call queue name.

Anyway to resolve this?

Phone (MP56) = "Main Number"
MS Teams client = "Call queue-Sales"

Thank you
04-19-2022 09:54 PM
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MSinclair@bunker.technology Offline
Junior Member

Posts: 1
Joined: Feb 2023
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Post: #2
RE: MP56 - MS Teams Call Queue name not showing
Hello, were you able to resolve this, we've just setup a new call queue and neither auto attendent or call queque name is showing. Just the incoming call I'd.
(This post was last modified: 03-03-2023 06:00 AM by MSinclair@bunker.technology.)
03-03-2023 05:59 AM
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