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Ring Tone Troube with W60B
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Zieschank_GmbH Offline
Junior Member
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Posts: 1
Joined: Apr 2022
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Post: #1
Ring Tone Troube with W60B
Hello,

we in company have 5 plus of W60B DECT phones. But all have one big problem. Huh They all of them not save the ring tone volume AND the ring tone melody for the next day. Every day we change the sound and volume.

The problem has been appearing in the last 2 weeks. Before was not.
This is a huge trouble, btw. madness for the ladies in the office.

What we can do?

The phones are rent from the local phone company Telekom!

Best regards from Germany
04-12-2022 05:58 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,283
Joined: Jan 2014
Reputation: 39
Post: #2
RE: Ring Tone Troube with W60B
(04-12-2022 05:58 PM)Zieschank_GmbH Wrote:  Hello,

we in company have 5 plus of W60B DECT phones. But all have one big problem. Huh They all of them not save the ring tone volume AND the ring tone melody for the next day. Every day we change the sound and volume.

The problem has been appearing in the last 2 weeks. Before was not.
This is a huge trouble, btw. madness for the ladies in the office.

What we can do?

The phones are rent from the local phone company Telekom!

Best regards from Germany

Hi,

If the phone is rented, there is a chance that the telecom company will provision the device every day, overwriting the manually made changes every time.
I think it's best to contact the provider about this.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
04-13-2022 04:02 PM
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