Ring Tone Troube with W60B

[Zieschank_GmbH]

Hello,

we in company have 5 plus of W60B DECT phones. But all have one big problem. They all of them not save the ring tone volume AND the ring tone melody for the next day. Every day we change the sound and volume.

The problem has been appearing in the last 2 weeks. Before was not.
This is a huge trouble, btw. madness for the ladies in the office.

What we can do?

The phones are rent from the local phone company Telekom!

Best regards from Germany

[complex1]

(04-12-2022 05:58 PM)Zieschank_GmbH Wrote:  Hello,

we in company have 5 plus of W60B DECT phones. But all have one big problem. They all of them not save the ring tone volume AND the ring tone melody for the next day. Every day we change the sound and volume.

The problem has been appearing in the last 2 weeks. Before was not.
This is a huge trouble, btw. madness for the ladies in the office.

What we can do?

The phones are rent from the local phone company Telekom!

Best regards from Germany

Hi,

If the phone is rented, there is a chance that the telecom company will provision the device every day, overwriting the manually made changes every time.
I think it's best to contact the provider about this.