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T22P No Sound on Call Pick Up
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oaltinsoy853 Offline
Junior Member
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Posts: 1
Joined: Oct 2021
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Post: #1
Sad T22P No Sound on Call Pick Up
Hi,

We are using SIP T22P phones with 3CX PBX Server in our corporation. There is no problem while talking normally, but when we pick up a call there is no sound. Picking up is initializing successfully, the voip server is recording both phones' audio but we don't hear anything between two phones.

Could anyone help me?

Thanks.
10-19-2021 06:55 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,536
Joined: Jan 2014
Reputation: 47
Post: #2
RE: T22P No Sound on Call Pick Up
(10-19-2021 06:55 PM)oaltinsoy853 Wrote:  Hi,

We are using SIP T22P phones with 3CX PBX Server in our corporation. There is no problem while talking normally, but when we pick up a call there is no sound. Picking up is initializing successfully, the voip server is recording both phones' audio but we don't hear anything between two phones.

Could anyone help me?

Thanks.

Hi,

The best thing to do is post your question on the 3CX forum.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-19-2021 07:22 PM
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