[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Yealink Forums » Dect Phone Series » W52P (Wireless) v » W52P Firmware upgrade

Thread Closed 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W52P Firmware upgrade
Author Message
aunijaffer@gmail.com Offline
Junior Member
**

Posts: 3
Joined: Sep 2021
Reputation: 0
Post: #1
W52P Firmware upgrade
I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated
09-06-2021 05:16 PM
Find all posts by this user    like0    dislike0
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,403
Joined: Jan 2014
Reputation: 40
Post: #2
RE: W52P Firmware upgrade
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-06-2021 06:20 PM
Find all posts by this user    like0    dislike0
aunijaffer@gmail.com Offline
Junior Member
**

Posts: 3
Joined: Sep 2021
Reputation: 0
Post: #3
RE: W52P Firmware upgrade
(09-06-2021 06:20 PM)complex1 Wrote:  
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.

Thanks for your prompt response. I attach a photo of the web interface. Is it possible that the settings menu is not available because the base unit is attached to an rps server?    
09-06-2021 08:26 PM
Find all posts by this user    like0    dislike0
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,403
Joined: Jan 2014
Reputation: 40
Post: #4
RE: W52P Firmware upgrade
(09-06-2021 08:26 PM)aunijaffer@gmail.com Wrote:  
(09-06-2021 06:20 PM)complex1 Wrote:  
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.

Thanks for your prompt response. I attach a photo of the web interface. Is it possible that the settings menu is not available because the base unit is attached to an rps server?

Yes, this is very well possible that your VoIP provider don't want you can see and change anything in the Settings tab.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-06-2021 11:17 PM
Find all posts by this user    like0    dislike0
aunijaffer@gmail.com Offline
Junior Member
**

Posts: 3
Joined: Sep 2021
Reputation: 0
Post: #5
RE: W52P Firmware upgrade
(09-06-2021 11:17 PM)complex1 Wrote:  
(09-06-2021 08:26 PM)aunijaffer@gmail.com Wrote:  
(09-06-2021 06:20 PM)complex1 Wrote:  
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.

Thanks for your prompt response. I attach a photo of the web interface. Is it possible that the settings menu is not available because the base unit is attached to an rps server?

Yes, this is very well possible that your VoIP provider don't want you can see and change anything in the Settings tab.

Many thanks for your help. I upgraded the firmware and now the setting tab on the web interface is visible
09-07-2021 09:24 PM
Find all posts by this user    like0    dislike0
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,403
Joined: Jan 2014
Reputation: 40
Post: #6
RE: W52P Firmware upgrade
(09-07-2021 09:24 PM)aunijaffer@gmail.com Wrote:  
(09-06-2021 11:17 PM)complex1 Wrote:  
(09-06-2021 08:26 PM)aunijaffer@gmail.com Wrote:  
(09-06-2021 06:20 PM)complex1 Wrote:  
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.

Thanks for your prompt response. I attach a photo of the web interface. Is it possible that the settings menu is not available because the base unit is attached to an rps server?

Yes, this is very well possible that your VoIP provider don't want you can see and change anything in the Settings tab.

Many thanks for your help. I upgraded the firmware and now the setting tab on the web interface is visible

Hi,

Glad to read you have managed to solve your issue.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-07-2021 11:42 PM
Find all posts by this user    like0    dislike0
Thread Closed 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W56H with W52P Base dmvcomms 7 3,181 03-06-2023 04:39 PM
Last Post: poznaniak
  W73H handset with W52P problem reboot Paco Brufal 2 922 03-03-2023 01:21 AM
Last Post: nolto
Sad W52P not picking up IP Burkni 3 1,702 11-11-2022 06:01 PM
Last Post: complex1
  Upgraded firmware, bad news ctsmetrony 7 3,335 10-07-2022 05:46 AM
Last Post: ctsmetrony
  W52P Repeater RT10/rt20/RT30 schnell-yealink 3 6,542 04-20-2022 10:17 PM
Last Post: complex1
  W52P 2 handsets DAZZLING 1 5,397 06-01-2021 09:55 PM
Last Post: complex1
  W52P Openvpn with mikrotik info@quantiss.com 4 15,306 04-11-2021 06:25 AM
Last Post: Harms_Kubiak
  Is there no call history in web management panel in W52P? poznaniak 1 6,668 08-10-2020 12:49 PM
Last Post: complex1
  Unable to update firmware Gunter 1 10,070 07-10-2020 12:50 PM
Last Post: nolto
  W52P factory reset without password ralph 1 8,113 04-02-2020 03:05 AM
Last Post: Yisroel_MongoTEL

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication