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Yealink Forums » Dect Phone Series » W52P (Wireless) » W52P Firmware upgrade

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W52P Firmware upgrade
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aunijaffer@gmail.com Offline
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Posts: 3
Joined: Sep 2021
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Post: #1
W52P Firmware upgrade
I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated
09-06-2021 05:16 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #2
RE: W52P Firmware upgrade
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-06-2021 06:20 PM
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aunijaffer@gmail.com Offline
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Posts: 3
Joined: Sep 2021
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Post: #3
RE: W52P Firmware upgrade
(09-06-2021 06:20 PM)complex1 Wrote:  
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.

Thanks for your prompt response. I attach a photo of the web interface. Is it possible that the settings menu is not available because the base unit is attached to an rps server?    
09-06-2021 08:26 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #4
RE: W52P Firmware upgrade
(09-06-2021 08:26 PM)aunijaffer@gmail.com Wrote:  
(09-06-2021 06:20 PM)complex1 Wrote:  
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.

Thanks for your prompt response. I attach a photo of the web interface. Is it possible that the settings menu is not available because the base unit is attached to an rps server?

Yes, this is very well possible that your VoIP provider don't want you can see and change anything in the Settings tab.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-06-2021 11:17 PM
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aunijaffer@gmail.com Offline
Junior Member
**

Posts: 3
Joined: Sep 2021
Reputation: 0
Post: #5
RE: W52P Firmware upgrade
(09-06-2021 11:17 PM)complex1 Wrote:  
(09-06-2021 08:26 PM)aunijaffer@gmail.com Wrote:  
(09-06-2021 06:20 PM)complex1 Wrote:  
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.

Thanks for your prompt response. I attach a photo of the web interface. Is it possible that the settings menu is not available because the base unit is attached to an rps server?

Yes, this is very well possible that your VoIP provider don't want you can see and change anything in the Settings tab.

Many thanks for your help. I upgraded the firmware and now the setting tab on the web interface is visible
09-07-2021 09:24 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #6
RE: W52P Firmware upgrade
(09-07-2021 09:24 PM)aunijaffer@gmail.com Wrote:  
(09-06-2021 11:17 PM)complex1 Wrote:  
(09-06-2021 08:26 PM)aunijaffer@gmail.com Wrote:  
(09-06-2021 06:20 PM)complex1 Wrote:  
(09-06-2021 05:16 PM)aunijaffer@gmail.com Wrote:  I am trying to upgrade the firmware.
I have reset the base unit many times but the settings tab on the web interface is allways missing
Is there another way, or perhaps I am doing something incorrectly
Any help greatly appreciated

Hi,

Maybe the base is running customized firmware?
The firmware should be something like: 25.x.0.x where .0. is very important... this is native Yealink firmware.

Thanks for your prompt response. I attach a photo of the web interface. Is it possible that the settings menu is not available because the base unit is attached to an rps server?

Yes, this is very well possible that your VoIP provider don't want you can see and change anything in the Settings tab.

Many thanks for your help. I upgraded the firmware and now the setting tab on the web interface is visible

Hi,

Glad to read you have managed to solve your issue.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-07-2021 11:42 PM
Find all posts by this user    like0    dislike0
Thread Closed 


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