CP960 - No License tab under security

[tkiyeakink1]

Phone CP960
Firmware Version
73.85.0.5

I'm trying to upload a Teams License but there is no License tab under security. This is what I have. All videos and documentations available say it should be there but its not and most documentation shows older firware.

Security
Password
Trusted Certificates
Server Certificates

[complex1]

(07-15-2021 11:08 PM)tkiyeakink1 Wrote:  Phone CP960
Firmware Version
73.85.0.5

I'm trying to upload a Teams License but there is no License tab under security. This is what I have. All videos and documentations available say it should be there but its not and most documentation shows older firware.

Security
Password
Trusted Certificates
Server Certificates

Hi,

The best thing you can do is submit a support ticket to Yealink for help.
https://ticket.yealink.com/

[tkiyeakink1]

(07-16-2021 01:12 AM)complex1 Wrote:  

(07-15-2021 11:08 PM)tkiyeakink1 Wrote:  Phone CP960
Firmware Version
73.85.0.5

I'm trying to upload a Teams License but there is no License tab under security. This is what I have. All videos and documentations available say it should be there but its not and most documentation shows older firware.

Security
Password
Trusted Certificates
Server Certificates

Hi,

The best thing you can do is submit a support ticket to Yealink for help.
https://ticket.yealink.com/

Thank you. Ive been working with support. not sure if this a Bug but I have found another user has had the same issue with this model CP960

[tkiyeakink1]

I figured it out.

If you are going from the SIP Firmware version load you will need to load this version-

CP960(CP960)-73.15.0.126.rom

https://support.yealink.com/en/portal/do...f02fe413,)

The License tab will now magically appear under security.

Now you can load the license file

https://support.yealink.com/en/portal/kn...8f2b1b6315

When it reboots it will now display the Teams login prompt and you can be on to your next nightmare!

Im dealing with registering issues in Azure now, not sure if it's Firmware compatibility or Azure security. The Device is rebooting after signing in and talking to the portal and AD.

Tried Firmware 73.15.0.117 and it Signs in, talks to the portal and AD, Says verifying a few things and the cycles and back to the sign in.