[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T54W no ring incoming calls
Author Message
ACServices Offline
Junior Member
**

Posts: 2
Joined: Apr 2021
Reputation: 0
Post: #1
T54W no ring incoming calls
Hi ,

I have 1 x T54W phone just setup , we notice an issue where the phone doesn't ring for incoming calls .
You can pickup and make a call out
If you reboot via power cycling the phone it will ring , then randomly it wont receive a incoming call until you power cycle it ???
04-14-2021 04:16 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yisroel_MongoTEL Offline
Member
***

Posts: 179
Joined: Jul 2017
Reputation: 6
Post: #2
RE: T54W no ring incoming calls
(04-14-2021 04:16 AM)ACServices Wrote:  Hi ,

I have 1 x T54W phone just setup , we notice an issue where the phone doesn't ring for incoming calls .
You can pickup and make a call out
If you reboot via power cycling the phone it will ring , then randomly it wont receive a incoming call until you power cycle it ???

Sounds to me like it's losing the registration/connection to the server.

I think the SIP service provider should be able to assist you with something like this. Perhaps you're not re-registering in a timely manner or you don't use properly Keep Alive.
04-14-2021 04:46 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
ACServices Offline
Junior Member
**

Posts: 2
Joined: Apr 2021
Reputation: 0
Post: #3
RE: T54W no ring incoming calls
(04-14-2021 04:46 AM)Yisroel_MongoTEL Wrote:  
(04-14-2021 04:16 AM)ACServices Wrote:  Hi ,

I have 1 x T54W phone just setup , we notice an issue where the phone doesn't ring for incoming calls .
You can pickup and make a call out
If you reboot via power cycling the phone it will ring , then randomly it wont receive a incoming call until you power cycle it ???

Sounds to me like it's losing the registration/connection to the server.

I think the SIP service provider should be able to assist you with something like this. Perhaps you're not re-registering in a timely manner or you don't use properly Keep Alive.

Thanks Yisroel
04-15-2021 06:17 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  I do not see the network directory when transferring calls tredd1982 0 191 11-16-2021 12:45 AM
Last Post: tredd1982
  T54W with Plantronics Savi720 via USB guyst77 3 3,885 08-08-2021 01:05 AM
Last Post: testlabuser2015
  SIP-T54W Unable to reset to factory settings nlacuesta 1 1,256 07-30-2021 06:25 PM
Last Post: complex1
  T54W shows voicemails when there are none. LG 4 2,451 07-06-2021 05:38 AM
Last Post: LG
  T58A - Video calls with Teams it.operations 15 20,938 06-30-2021 01:08 AM
Last Post: Proxytec
  T54W and Zoom Phone - can't hear person you've called gszaino 2 1,914 05-28-2021 04:04 AM
Last Post: gszaino
  T54W Ringtone defaulting gary.cooper@gekko.co.uk 1 1,682 04-30-2021 11:01 PM
Last Post: complex1
  T54W WiFi set up ajadams@centrictel.com 1 1,927 04-20-2021 06:48 AM
Last Post: ckatz@bluip.com
  BLF on T54w delaed status juju 0 1,163 04-02-2021 07:05 PM
Last Post: juju
  Freepbx T54W with EXP50 - BLF stops working after FW 96.84.0.30 sentinelace 3 4,607 12-12-2020 11:19 AM
Last Post: mulderlr

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication