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T57W Call Park Alert
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bcramer Offline
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Post: #1
T57W Call Park Alert
Here is another call park alert question. Seem like this should be implemented if it isn't.

Is there a way to have the phone alert the user that a call is parked after 15 to 30 seconds?

I see the Metaswitch has a recall feature that rings the phone back to the user but my customer wants it to alert them every 15-30 seconds or any configurable time frame.

Regards,
Brandon
03-31-2021 05:09 AM
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livehappy42 Offline
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Posts: 5
Joined: Apr 2021
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Post: #2
RE: T57W Call Park Alert
My problem is I can't get the phones (T46S) to STOP notifying about a parked call.. Idle phones are no problem. It's when someone is on an active call on a phone w/BLF where a call is parked. Every 10 seconds they get a bleeble. :o

I'll trade ya?

Have you tried the following:
features.pickup.blf_audio_enable = 1
features.parked_call_monitor.blf.ring_type = (set it in the UI and you can see the values; sorry I can't remember offhand)

(03-31-2021 05:09 AM)bcramer Wrote:  Here is another call park alert question. Seem like this should be implemented if it isn't.

Is there a way to have the phone alert the user that a call is parked after 15 to 30 seconds?

I see the Metaswitch has a recall feature that rings the phone back to the user but my customer wants it to alert them every 15-30 seconds or any configurable time frame.

Regards,
Brandon
10-29-2021 05:33 AM
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