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extend input time transfer
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Krisje Offline
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Posts: 3
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Post: #1
extend input time transfer
If I want to transfer a call, the phone switches back to the call if I do not enter the internal number quickly enough and so I have to transfer again.
I would like to extend this time.
I have tried with the inter digit time but it doesn't work.

Can any one tell me how to fix this?
03-22-2021 04:15 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,488
Joined: Jan 2014
Reputation: 43
Post: #2
RE: extend input time transfer
(03-22-2021 04:15 PM)Krisje Wrote:  If I want to transfer a call, the phone switches back to the call if I do not enter the internal number quickly enough and so I have to transfer again.
I would like to extend this time.
I have tried with the inter digit time but it doesn't work.

Can any one tell me how to fix this?

Hi,

Did you also enable the "Live Dialpad" feature when you tried it?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-22-2021 06:58 PM
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Krisje Offline
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Posts: 3
Joined: Mar 2021
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Post: #3
RE: extend input time transfer
(03-22-2021 06:58 PM)complex1 Wrote:  
(03-22-2021 04:15 PM)Krisje Wrote:  If I want to transfer a call, the phone switches back to the call if I do not enter the internal number quickly enough and so I have to transfer again.
I would like to extend this time.
I have tried with the inter digit time but it doesn't work.

Can any one tell me how to fix this?

Hi,

Did you also enable the "Live Dialpad" feature when you tried it?

Hi, yes I did but did not help.
03-22-2021 08:12 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,488
Joined: Jan 2014
Reputation: 43
Post: #4
RE: extend input time transfer
(03-22-2021 08:12 PM)Krisje Wrote:  
(03-22-2021 06:58 PM)complex1 Wrote:  
(03-22-2021 04:15 PM)Krisje Wrote:  If I want to transfer a call, the phone switches back to the call if I do not enter the internal number quickly enough and so I have to transfer again.
I would like to extend this time.
I have tried with the inter digit time but it doesn't work.

Can any one tell me how to fix this?

Hi,

Did you also enable the "Live Dialpad" feature when you tried it?

Hi, yes I did but did not help.

Hi,

According to the admin guide the delay time is 14 sec max.
Don't you have enough time for that?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-22-2021 10:35 PM
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Krisje Offline
Junior Member
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Posts: 3
Joined: Mar 2021
Reputation: 0
Post: #5
RE: extend input time transfer
(03-22-2021 10:35 PM)complex1 Wrote:  
(03-22-2021 08:12 PM)Krisje Wrote:  
(03-22-2021 06:58 PM)complex1 Wrote:  
(03-22-2021 04:15 PM)Krisje Wrote:  If I want to transfer a call, the phone switches back to the call if I do not enter the internal number quickly enough and so I have to transfer again.
I would like to extend this time.
I have tried with the inter digit time but it doesn't work.

Can any one tell me how to fix this?

Hi,

Did you also enable the "Live Dialpad" feature when you tried it?

Hi, yes I did but did not help.

Hi,

According to the admin guide the delay time is 14 sec max.
Don't you have enough time for that?

Hi,
No I need more time. I set it allready on 14 seconds.
But the only that happens is that it takes 14 seconds before it calls the number after I have put it in.
03-22-2021 10:42 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,488
Joined: Jan 2014
Reputation: 43
Post: #6
RE: extend input time transfer
(03-22-2021 10:42 PM)Krisje Wrote:  
(03-22-2021 10:35 PM)complex1 Wrote:  
(03-22-2021 08:12 PM)Krisje Wrote:  
(03-22-2021 06:58 PM)complex1 Wrote:  
(03-22-2021 04:15 PM)Krisje Wrote:  If I want to transfer a call, the phone switches back to the call if I do not enter the internal number quickly enough and so I have to transfer again.
I would like to extend this time.
I have tried with the inter digit time but it doesn't work.

Can any one tell me how to fix this?

Hi,

Did you also enable the "Live Dialpad" feature when you tried it?

Hi, yes I did but did not help.

Hi,

According to the admin guide the delay time is 14 sec max.
Don't you have enough time for that?

Hi,
No I need more time. I set it allready on 14 seconds.
But the only that happens is that it takes 14 seconds before it calls the number after I have put it in.

Hi,
Then it is not possible in my humble opinion. Blush

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-22-2021 11:29 PM
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