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W60B will not keep time
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nicvon.za Offline
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Posts: 2
Joined: Mar 2021
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Post: #1
W60B will not keep time
Hi - I have been trying to figure this problem out and I have read multiple threads on multiple forums without any luck. I have even switched the hardware in hope of a solution, but the new one does exactly the same thing.

Model: W60B
Firmware Version: 77.85.0.25
Hardware Version: 77.0.0.48.0.0.0

Current situation:
  • DHCP Time Enabled / Disabled makes no difference
  • Manual Time works for a few hours and then reverts back to the date I first powered it on.
  • I have tried different NTP servers (Including an internal one with firewall open on port 123)
  • Daylight saving tried in all options.

If I make the changes and reboot the device it will immediately revert back to the old time and date.

   
   
(This post was last modified: 03-09-2021 04:12 PM by nicvon.za.)
03-09-2021 04:11 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,245
Joined: Jan 2014
Reputation: 36
Post: #2
RE: W60B will not keep time
(03-09-2021 04:11 PM)nicvon.za Wrote:  Hi - I have been trying to figure this problem out and I have read multiple threads on multiple forums without any luck. I have even switched the hardware in hope of a solution, but the new one does exactly the same thing.

Model: W60B
Firmware Version: 77.85.0.25
Hardware Version: 77.0.0.48.0.0.0

Current situation:
  • DHCP Time Enabled / Disabled makes no difference
  • Manual Time works for a few hours and then reverts back to the date I first powered it on.
  • I have tried different NTP servers (Including an internal one with firewall open on port 123)
  • Daylight saving tried in all options.

If I make the changes and reboot the device it will immediately revert back to the old time and date.

Hi,

You tested as I would have tested it.
I also have the W60B myself and don't have this issue. Probably because it still running on v83.
I propose to downgrade the base to v83 and test again, or submit a support ticket to Yealink support.
https://ticket.yealink.com/

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-09-2021 04:45 PM
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nicvon.za Offline
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Posts: 2
Joined: Mar 2021
Reputation: 0
Post: #3
RE: W60B will not keep time
(03-09-2021 04:45 PM)complex1 Wrote:  
(03-09-2021 04:11 PM)nicvon.za Wrote:  Hi - I have been trying to figure this problem out and I have read multiple threads on multiple forums without any luck. I have even switched the hardware in hope of a solution, but the new one does exactly the same thing.

Model: W60B
Firmware Version: 77.85.0.25
Hardware Version: 77.0.0.48.0.0.0

Current situation:
  • DHCP Time Enabled / Disabled makes no difference
  • Manual Time works for a few hours and then reverts back to the date I first powered it on.
  • I have tried different NTP servers (Including an internal one with firewall open on port 123)
  • Daylight saving tried in all options.

If I make the changes and reboot the device it will immediately revert back to the old time and date.

Hi,

You tested as I would have tested it.
I also have the W60B myself and don't have this issue. Probably because it still running on v83.
I propose to downgrade the base to v83 and test again, or submit a support ticket to Yealink support.
https://ticket.yealink.com/

Hope this will help.

Thanks complex1

It is a very strange problem. I have 3 x W60B's all running the same firmware.

1 works without any problems and 2 have the problem.

I will submit a support ticket.
03-09-2021 04:48 PM
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