[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Ticket portal down
Author Message
aschildmeyerstratus Offline
Junior Member
**

Posts: 2
Joined: Jun 2020
Reputation: 0
Post: #1
Ticket portal down
I'm trying to get access to a Ticket that I submitted and has been worked. I've been getting 403 Forbidden when I go to ticket.yealink.com since Feb 26th? Is this an issue for anyone else?
03-06-2021 02:45 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yisroel_MongoTEL Offline
Senior Member
****

Posts: 281
Joined: Jul 2017
Reputation: 13
Post: #2
RE: Ticket portal down
Works for me just fine.
03-07-2021 02:42 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
aschildmeyerstratus Offline
Junior Member
**

Posts: 2
Joined: Jun 2020
Reputation: 0
Post: #3
RE: Ticket portal down
(03-07-2021 02:42 PM)Yisroel_MongoTEL Wrote:  Works for me just fine.

So weird. Thanks Yisroel.
03-11-2021 05:49 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
STDSupport Offline
Junior Member
**

Posts: 3
Joined: Mar 2021
Reputation: 0
Post: #4
RE: Ticket portal down
Working fine for myself as well.
03-11-2021 10:33 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
ColinIsHere Offline
Junior Member
**

Posts: 7
Joined: Apr 2021
Reputation: 0
Post: #5
RE: Ticket portal down
(03-06-2021 02:45 AM)aschildmeyerstratus Wrote:  I'm trying to get access to a Ticket that I submitted and has been worked. I've been getting 403 Forbidden when I go to ticket.yealink.com since Feb 26th? Is this an issue for anyone else?

That's all I get too. I see other responses here that it's working for some, so maybe Yealink has a problem with the new account creation that it's generating corrupted accounts that access the ticket page. I'd be curious if the people who claim it's working have older accounts that may predate this problem. This is just speculation, no idea what the actual problem is, just know that I can't submit a ticket because I also get blocked by the 403 access forbidden error.
06-12-2021 02:41 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yisroel_MongoTEL Offline
Senior Member
****

Posts: 281
Joined: Jul 2017
Reputation: 13
Post: #6
RE: Ticket portal down
(06-12-2021 02:41 AM)ColinIsHere Wrote:  That's all I get too. I see other responses here that it's working for some, so maybe Yealink has a problem with the new account creation that it's generating corrupted accounts that access the ticket page. I'd be curious if the people who claim it's working have older accounts that may predate this problem. This is just speculation, no idea what the actual problem is, just know that I can't submit a ticket because I also get blocked by the 403 access forbidden error.

My account is indeed from 2017.
06-12-2021 04:23 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Exclamation Can't Create Support Ticket nthoman@bmic.com 0 621 10-26-2023 04:16 AM
Last Post: nthoman@bmic.com
  MP56 phone stuck in Company Portal - Connecting loop jhurst@lansolutions.net 0 3,552 09-08-2022 06:59 AM
Last Post: jhurst@lansolutions.net
  Company Portal cannot connect to Microsoft Intune nguyenp 3 10,802 03-03-2022 04:22 PM
Last Post: mjasa
  No Yeaklink support? Ticket pages broken ColinIsHere 0 3,109 06-12-2021 02:36 AM
Last Post: ColinIsHere

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication