[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Second registered SIP account disabled
Author Message
YannVDC Offline
Junior Member
**

Posts: 1
Joined: Mar 2021
Reputation: 0
Post: #1
Second registered SIP account disabled
Hello

I do have a Yealink W60B at home and want to use with 2 SIP Accounts. As I moved from Austria to Switzerland, I have 2 local numbers.

I have had this for years, until now with a Gigaset-Telephone, it broke a couple of weeks ago, so I had to replace it with the Yealink.

So, I have both accounts registered (both are from the same provider), as I can see it both successfully.

In the WebUI, both have the status "Registered". On the provider's website I can see that both Accounts are active, the configuration tells me, that a Yealink-phone is connected.

I do also see both accounts on the Handset, but only with account number 1 I can make and receive phone calls. in the list of the 2 lines/accounts, the second one has a red telephone receiver with prohibition sign.

What does that mean?

Best regards
Yann
03-03-2021 08:57 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,541
Joined: Jan 2014
Reputation: 48
Post: #2
RE: Second registered SIP account disabled
(03-03-2021 08:57 PM)YannVDC Wrote:  Hello

I do have a Yealink W60B at home and want to use with 2 SIP Accounts. As I moved from Austria to Switzerland, I have 2 local numbers.

I have had this for years, until now with a Gigaset-Telephone, it broke a couple of weeks ago, so I had to replace it with the Yealink.

So, I have both accounts registered (both are from the same provider), as I can see it both successfully.

In the WebUI, both have the status "Registered". On the provider's website I can see that both Accounts are active, the configuration tells me, that a Yealink-phone is connected.

I do also see both accounts on the Handset, but only with account number 1 I can make and receive phone calls. in the list of the 2 lines/accounts, the second one has a red telephone receiver with prohibition sign.

What does that mean?

Best regards
Yann

Hi,

Do I understand well... you have/use one W60B base and one handset?
With the handset you can make and receive calls with only one account?

Log-in to the base, goto Account > Number Assignment > Incoming and Outgoing Lines and connect your handset with both accounts.

The handset will ring when account 1 or 2 receive a call, and when you want to make a call you can select on the handset which account (1 or 2) you want to use.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-04-2021 12:15 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Set default account via XML programming jsubirana 2 5,758 12-22-2022 12:05 AM
Last Post: clarityvoice
  Populating account.1.label using a variable jleyco 2 4,268 08-18-2022 08:19 PM
Last Post: jleyco
  W70B - Associate Dialed Number with SIP Account karibi 1 4,698 06-15-2022 09:40 AM
Last Post: Cedric
  YMCS many handsets on one sip account MJasinski 0 4,670 06-29-2020 08:12 PM
Last Post: MJasinski
  Setting phone to default to No Account by default when Off Hook InterLynx 4 18,544 01-08-2020 01:20 AM
Last Post: tfrazer
  Beginner: T23G Account Setup morlingit 3 13,750 04-16-2015 12:23 AM
Last Post: Elaine_Yealink
  Change ringtone for Account 2 bncmike 1 9,829 07-09-2014 02:51 AM
Last Post: bncmike
  LDAP showing disabled users from AD argh 3 13,237 03-28-2014 01:02 PM
Last Post: CWR
  account.x.blf.subscribe_period = VOIP 2 13,276 12-01-2013 09:32 PM
Last Post: VOIP
  Pickup Handset Account Select TaxTyme 1 8,513 07-19-2013 10:12 AM
Last Post: Yealink Support

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication