[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46s rings 1time then silent, should ring 5 times
Author Message
Bizfon Offline
Junior Member
**

Posts: 7
Joined: Mar 2018
Reputation: 1
Post: #1
T46s rings 1time then silent, should ring 5 times
We have deployed T46s to a new client. Only one phone has this issue. It is set to ring 5 times before going to voicemail. When a call comes to the phone, it rings once, then is silent. The display still says ringing, but there is no sound for the next four rings before going to voicemail. There are 70 phones in this deployment, all using the same template, no other phones have this behavior. How to I get the rings to be heard?
Thanks,
Cecilia
02-25-2021 12:48 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,333
Joined: Jan 2014
Reputation: 39
Post: #2
RE: T46s rings 1time then silent, should ring 5 times
(02-25-2021 12:48 AM)Bizfon Wrote:  We have deployed T46s to a new client. Only one phone has this issue. It is set to ring 5 times before going to voicemail. When a call comes to the phone, it rings once, then is silent. The display still says ringing, but there is no sound for the next four rings before going to voicemail. There are 70 phones in this deployment, all using the same template, no other phones have this behavior. How to I get the rings to be heard?
Thanks,
Cecilia

Hi,

Even if the phones are new out-of-the-box... never used before..., please reset the phone to factory default, re-provisioning it and try again.
To start the Factory reset, please long press the OK button and follow the screen message.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
02-25-2021 02:09 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yisroel_MongoTEL Offline
Member
***

Posts: 225
Joined: Jul 2017
Reputation: 9
Post: #3
RE: T46s rings 1time then silent, should ring 5 times
As @complex1 is saying, reset and test should be the best wat to proceed.

But if you want to check, check the ringtones. There is one ringtone that comes with the phone that is supposed to behave like this (only one ring.)
02-25-2021 11:22 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Yealink T46S Forwarding does not work!! Müller 0 243 10-16-2022 03:38 AM
Last Post: Müller
  T46S will not upgrade 79schultz 1 467 10-12-2022 03:11 AM
Last Post: complex1
  T46S & Opus compsos 0 342 09-07-2022 10:49 AM
Last Post: compsos
  Ringer Loud on Yealink T46S when using WH62 Dual Headset KellyL@AlternateAccess.com 0 686 07-07-2022 05:06 AM
Last Post: KellyL@AlternateAccess.com
  T46S AntalVincz69 3 1,587 07-01-2022 01:38 AM
Last Post: complex1
  T42S & T46S On Vonage stratos 1 1,062 06-16-2022 05:31 PM
Last Post: complex1
  T46S change device certificate Fritz-EDV 1 1,128 05-11-2022 06:20 PM
Last Post: Fritz-EDV
Sad T46S: small and severe audio interruptions ronald.swaypc 0 930 04-05-2022 08:57 PM
Last Post: ronald.swaypc
  Factory reset T46s w/o admin password DanielP 7 12,830 12-02-2021 06:07 PM
Last Post: complex1
  T46S won't register yealink@vespino.nl 2 3,822 11-11-2021 10:38 PM
Last Post: yealink@vespino.nl

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication