[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46s Not showing DND status to other users
Author Message
vgraham Offline
Junior Member
**

Posts: 1
Joined: Feb 2021
Reputation: 0
Post: #1
T46s Not showing DND status to other users
Problem – when selecting "Do Not Disturb" on the physical phone, the calls will go to voicemail when that phone number is dialed directly or by extension, however the line still shows "available" or green to the rest of the team members. We would like to have DND show to the rest of the phones that the user is NOT available for calls the same as if the line was busy.
Is there a way to make this happen?
02-03-2021 01:31 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Albert_Yealink Offline
Junior Member
**

Posts: 10
Joined: Aug 2020
Reputation: 0
Post: #2
RE: T46s Not showing DND status to other users
(02-03-2021 01:31 AM)vgraham Wrote:  Problem – when selecting "Do Not Disturb" on the physical phone, the calls will go to voicemail when that phone number is dialed directly or by extension, however the line still shows "available" or green to the rest of the team members. We would like to have DND show to the rest of the phones that the user is NOT available for calls the same as if the line was busy.
Is there a way to make this happen?

Hi Vgraham,

This is Albert from Yealink.

DND feature enables the phone to reject all incoming calls automatically when you do not want to be interrupted. But you still can make an outgoing call. So the line will show Green and the LCD will show "DND mode is enabled" to notice that you are in DND status.

If you want to enable the DND in all lines, please login Phone Web UI, Features→Forward&DND→DND→Mode, choose "Phone", then DND again.

Best Regards,
Albert


Attached File(s) Thumbnail(s)
       
02-23-2021 08:08 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yisroel_MongoTEL Offline
Senior Member
****

Posts: 281
Joined: Jul 2017
Reputation: 13
Post: #3
RE: T46s Not showing DND status to other users
Hi Albert,

I wasn't the one with the question, but the question is quite obvious something different from what you're pointing to.

He was asking on how he can get the BLF status indicator (on other phones) to show the status as Busy/Unavailable/Red when this phone is set to DND.
02-24-2021 03:41 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Albert_Yealink Offline
Junior Member
**

Posts: 10
Joined: Aug 2020
Reputation: 0
Post: #4
RE: T46s Not showing DND status to other users
(02-24-2021 03:41 AM)Yisroel_MongoTEL Wrote:  Hi Albert,

I wasn't the one with the question, but the question is quite obvious something different from what you're pointing to.

He was asking on how he can get the BLF status indicator (on other phones) to show the status as Busy/Unavailable/Red when this phone is set to DND.

Thanks for your notice.

(02-03-2021 01:31 AM)vgraham Wrote:  Problem – when selecting "Do Not Disturb" on the physical phone, the calls will go to voicemail when that phone number is dialed directly or by extension, however the line still shows "available" or green to the rest of the team members. We would like to have DND show to the rest of the phones that the user is NOT available for calls the same as if the line was busy.
Is there a way to make this happen?

Hi Vgrahm,

If your question is the same as Yisroel said.
I suggset that you should contact your VOIP Service Provider to confirm taht whether server supports BLF+DND, because it is feature on server side, it should be supported in server side.

Many Thanks,
Albert
(This post was last modified: 02-24-2021 02:30 PM by Albert_Yealink.)
02-24-2021 02:23 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46S. User hear the customer when he's on wait o.fraiture 1 279 03-12-2024 07:19 PM
Last Post: complex1
  Unknown Icon in T46S kadinter 3 5,487 03-09-2024 06:25 AM
Last Post: MossyTel_Support
  T46S Phone doesn't ring - straight to VM - Need it to ring cobregon 0 214 03-07-2024 03:52 AM
Last Post: cobregon
  Remove transfer dialog on T46S bsnipes 0 515 12-05-2023 04:44 AM
Last Post: bsnipes
  No dialtone - T46S, EHS36, Sennheiser headset Huleboer 0 1,915 09-28-2023 05:49 PM
Last Post: Huleboer
  T46S Locked HornetSoft 0 964 09-11-2023 05:04 PM
Last Post: HornetSoft
  Red Triangle Icon in status KNERD 1 12,074 09-06-2023 12:13 AM
Last Post: JohnJ
  T46s Veriizon as LAN only phone? Desertfabworks 0 695 08-21-2023 11:31 PM
Last Post: Desertfabworks
  T46S Factory Default HornetSoft 0 1,199 08-17-2023 06:47 PM
Last Post: HornetSoft
  T48U BLF show line status for selected users integral 2 1,724 07-17-2023 12:51 AM
Last Post: integral

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication