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Dial Timeout
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alanauld Offline
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Post: #1
Dial Timeout
I'm using a DECT phone with a repeater dongle on a T54W. When using the dect I have to dial the seven or ten digits fairly quickly and in succession or it will start the dialing process on it's own.

For example, if I want to dial 1-800-555-1212 and I start dialing 18005 and pause for a brief second the phone will start dialing from there and fail. Dialing from the T54w handset works no problem.

I also see the "no matched line" under the line settings. Again, if I dial the number fast it goes through.

Alan
01-10-2021 12:34 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #2
RE: Dial Timeout
(01-10-2021 12:34 AM)alanauld Wrote:  I'm using a DECT phone with a repeater dongle on a T54W. When using the dect I have to dial the seven or ten digits fairly quickly and in succession or it will start the dialing process on it's own.

For example, if I want to dial 1-800-555-1212 and I start dialing 18005 and pause for a brief second the phone will start dialing from there and fail. Dialing from the T54w handset works no problem.

I also see the "no matched line" under the line settings. Again, if I dial the number fast it goes through.

Alan

Hi,

Please disable the live dialpad feature using next parameter and try again:
phone_setting.predial_autodial = 0
or using the Web UI: Settings > Preference > Live Dialpad

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-10-2021 07:02 PM
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