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missing certificate
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Exonix Offline
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Joined: Jan 2021
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Post: #1
missing certificate
Hello everyone,

we use over 20 T56A, but unfortunately only 30% are working well, and 70% devices are getting error: you can't sign in because your device is missing a required certificate.

[Image: yealink1.png]

I compared all the settings and found no differences. Even working devices don't have any certificates at all:

[Image: yealink2.png]

Firmware Version 58.15.0.122
Hardware Version 72.0.1.0.1.0.17
Company Portal Version 5.0.4927.0
Teams Version 1449/1.0.94.2020111101

Thank you for any suggestions.
(This post was last modified: 01-07-2021 11:16 PM by Exonix.)
01-07-2021 11:15 PM
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Exonix Offline
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Posts: 2
Joined: Jan 2021
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Post: #2
RE: missing certificate
we found a reason: https inspection of AD FS server. Once it bypassed - everything works.
01-08-2021 08:39 PM
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mle@tgtxinc.com Offline
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Joined: Nov 2019
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Post: #3
RE: missing certificate
I am having the same issue. Can you tell me how you fixed the issue?
(This post was last modified: 01-17-2021 04:13 AM by mle@tgtxinc.com.)
01-17-2021 04:12 AM
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