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Problems with bluetooth audio
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complex1 Offline
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Post: #11
RE: Problems with bluetooth audio
Mmmm, maybe a connection issue or something between phone and dongle after all?
Don't you have something like money back guarantee for the Jabra if you are not happy with it?

But I am happy for you the issue is solved now and let's hope it will not return.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
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09-01-2020 07:33 AM
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ccwtech Offline
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Post: #12
RE: Problems with bluetooth audio
Yes, I got it off Amazon so easy to return. I hope so as well. I am not 100% sure it's solved. I think perhaps a part is failing and really the only thing that hasn't been changed is the Bluetooth USB dongle and the phone. More likely than not to be the USB Dongle.

Thanks for your help for sure. I'll post back here if it returns.

Allen Crist
Owner
CCW Technology Computer Services, South Jordan, Utah
09-01-2020 02:19 PM
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ccwtech Offline
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Post: #13
RE: Problems with bluetooth audio
(08-31-2020 09:47 PM)ccwtech Wrote:  
(08-28-2020 07:01 PM)ccwtech Wrote:  
(08-28-2020 06:56 PM)complex1 Wrote:  
(08-28-2020 05:59 PM)ccwtech Wrote:  The vendor says it's backwards compatible and I found this on the net: Bluetooth 5 isn't backwards-compatible with legacy Bluetooth devices. The beauty of Bluetooth 5 is that it's completely backwards-compatible with Bluetooth 4.0, 4.1, and 4.2 devices. Another added benefit is that you can apply all of the features of legacy Bluetooth core specifications to Bluetooth 5.

So as long as the BT USB is 4.0 or better, according to the BT5 standard it's compatible.

I just bought these: Jabra Classic Bluetooth Headset. They are on the 'approved' list from Yealink and will arrive Monday.

As far as the BT USB, Yealink hasn't responded to my support ticket yet so I'm not sure about switching that out to test. It very well may be the dongle.

I am very curious and would like it if you post your findings with the new headset.

Thanks.
I will. Thanks!
Well know I don't know what to think. The Jabra came. It's horribly uncomfortable but it works. I decided to try my original headset and it's working now.

I think it's got to be something with the phone or USB. Yealink support responded but only asked me if I had tried power cycling the phone. (Which I had). No response since then.
Oddly enough, the problem has returned.

Allen Crist
Owner
CCW Technology Computer Services, South Jordan, Utah
09-09-2020 01:29 AM
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complex1 Offline
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Post: #14
RE: Problems with bluetooth audio
(09-09-2020 01:29 AM)ccwtech Wrote:  Oddly enough, the problem has returned.

Ai, that's a pity.
Next and maybe last step... replace the USB dongle?

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-09-2020 07:32 AM
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ccwtech Offline
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Post: #15
RE: Problems with bluetooth audio
That's exactly what I am asking support to do. But so far support has been very difficult to contact. I'll report back.

Allen Crist
Owner
CCW Technology Computer Services, South Jordan, Utah
09-09-2020 01:59 PM
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ccwtech Offline
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Post: #16
RE: Problems with bluetooth audio
Well, so far the new Bluetooth USB is working. I hope it continues to work. Thank you for your help!!!

Allen Crist
Owner
CCW Technology Computer Services, South Jordan, Utah
09-16-2020 05:32 PM
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complex1 Offline
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Post: #17
RE: Problems with bluetooth audio
(09-16-2020 05:32 PM)ccwtech Wrote:  Well, so far the new Bluetooth USB is working. I hope it continues to work. Thank you for your help!!!

You're welcome and... fingers crossed. Smile

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-16-2020 07:20 PM
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