[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
caller ID source --> display permanently
Author Message
wouternotebaert Offline
Junior Member
**

Posts: 1
Joined: Aug 2020
Reputation: 0
Post: #1
caller ID source --> display permanently
Hello,

we configured the caller ID source on our cloud pbx to show on the yealink device when we have an incoming call. the original call has "text @ display": "belfor"

however the caller id source is only shown for 1 second and then it disappears and shows only the number of the caller.

we have multiple tel numbers routed to 1 phone. we would like to see the original caller id permanently, so people know what phone number was used. as it is now, it is shown in a blink of an eye, so not usefull.

is there a way this can be shown in a better way on the device?

as shown in pictures the "Belfor" is shown only for 1 second and then dissappears completely.
"RBZ Wouter Notebaert" is the callers phone number wich is permanently shown.

kind regards.


Attached File(s) Thumbnail(s)
       
(This post was last modified: 08-18-2020 09:36 AM by wouternotebaert.)
08-18-2020 09:34 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
David_Yealink Offline
Junior Member
**

Posts: 1
Joined: Jul 2020
Reputation: 0
Post: #2
RE: caller ID source --> display permanently
Hi There,

Thank you for reaching out to Yealink. To clarify the issue, would you please provide Syslog, Config.bin and pcap. For acquiring them, please follow the steps as below:
(1) Go to WebUI -> Settings -> Configuration page.
(2) Drop down the page and you will see Export All Diagnostic Files option
(3) Press Start. Then start to do registration.
(4) After finishing registration, press Stop and then Export. You will get a file, named allconfig.tar with syslog, pcap and config.bin. Please export it immediately after testing, just in case the messages been overwritten.

For more details, please click: http://support.yealink.com/faq/faqInfo?id=707

Best Regards,

David

david.ho@yealink.com
09-07-2020 02:47 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Question Yealink SIP-T31, 46U, 48U do not display the number of the called subscr Fedor.astrakhan 1 1,772 04-26-2023 10:05 PM
Last Post: Yisroel_MongoTEL
  T46U Caller ID Bitrez66 0 1,411 11-25-2022 05:58 PM
Last Post: Bitrez66
  Display current time during a call cecilia.dellaria@statewide.com 0 1,368 09-23-2022 11:48 PM
Last Post: cecilia.dellaria@statewide.com
  How to show caller Phone Number when call is forwarded gijoe 0 2,021 05-31-2022 07:40 PM
Last Post: gijoe
  T48s setting outbound caller ID thunderzhao 1 5,043 09-10-2021 04:08 PM
Last Post: complex1
  T48S Display Language change (Step by Step) schost 0 3,862 03-04-2021 04:02 PM
Last Post: schost
  Caller image (avatar) not shown StefanR 1 4,764 01-01-2021 05:45 PM
Last Post: mariovoip
  Caller ID on attended transfer tcarter@teklinks.com 11 36,816 10-27-2020 01:29 AM
Last Post: sentinelace
Question Switch account on T48S - Outgoing caller ID remains at default account puregin 0 3,836 09-30-2020 09:52 AM
Last Post: puregin
  Display after picking up Handset Receiver - T48S cwatts@deltamodtech.com 3 7,063 06-25-2020 09:00 PM
Last Post: rickd@redseal.com

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication