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Multiple Extensions ringing
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meatwork Offline
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Post: #1
Multiple Extensions ringing
Hi,

Can someone please explain to me how to get two extensions to ring at the same time when someone rings either of them? We are using the SIP T21P E2 phones.

Thanks
(This post was last modified: 08-04-2020 04:26 PM by meatwork.)
08-04-2020 04:25 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 997
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Post: #2
RE: Multiple Extensions ringing
(08-04-2020 04:25 PM)meatwork Wrote:  Hi,

Can someone please explain to me how to get two extensions to ring at the same time when someone rings either of them? We are using the SIP T21P E2 phones.

Thanks

Hi,

You can try to use "SIP-forking".
This mean that two devices (extensions) must register to one and the same VoIP account.

Hope this will help.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
08-04-2020 05:08 PM
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meatwork Offline
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Post: #3
RE: Multiple Extensions ringing
(08-04-2020 05:08 PM)complex1 Wrote:  
(08-04-2020 04:25 PM)meatwork Wrote:  Hi,

Can someone please explain to me how to get two extensions to ring at the same time when someone rings either of them? We are using the SIP T21P E2 phones.

Thanks

Hi,

You can try to use "SIP-forking".
This mean that two devices (extensions) must register to one and the same VoIP account.

Hope this will help.

Thanks for that but where do I find SIP-forking?
08-04-2020 08:08 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 997
Joined: Jan 2014
Reputation: 26
Post: #4
RE: Multiple Extensions ringing
(08-04-2020 08:08 PM)meatwork Wrote:  
(08-04-2020 05:08 PM)complex1 Wrote:  
(08-04-2020 04:25 PM)meatwork Wrote:  Hi,

Can someone please explain to me how to get two extensions to ring at the same time when someone rings either of them? We are using the SIP T21P E2 phones.

Thanks

Hi,

You can try to use "SIP-forking".
This mean that two devices (extensions) must register to one and the same VoIP account.

Hope this will help.

Thanks for that but where do I find SIP-forking?

Hi,

SIP-forking is a terminology... a setup, not a setting.
e.g. You have two phones, A and B
Register account 1 of Phone A register to your VoIP account 1
Register account 1 of Phone B register to your VoIP account 2
Register account 2 of Phone A register to your VoIP account 2
Register account 2 of Phone B register to your VoIP account 1
When someone calls VoIP account 1, both phones A and B will ring.
This also happens when VoIP account 2 is called.
Make sure to use account 1 of the phone A and B when dialing out (main account)

I hope I explained it well.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
08-05-2020 02:11 PM
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