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Increasing data usage?
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dan_riggs Offline
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Post: #1
Increasing data usage?
I have a W60B with 3 handsets connected to it.

When looking at the IP address for the base unit in our firewall I notice that the unit has SIP traffic every 2 minutes to our VOIP provider. The amount of data that is sent and received every 2 minutes increases, the last communication was 576.30 MB sent and 337.16 MB received. This was an increase from 576.28 MB and 337.15 MB two minutes prior.

When looking at the data this unit has sent and received over the last 24 hours the numbers are: 204.24 GB sent and 119.48 GB received.

I can reboot the phone, the amount sent and received drops but the process starts over and gradually growing every 2 minutes...

Is there a configuration setting that could be causing this and if so what should I be looking for?

All of our other Yealink devices do not exhibit this issue, just this W60B base (which is our only W60B on site). There may be some growth in data sent and received on other deceives but that growth is MUCH smaller.

Thanks for any help!
Huh
(This post was last modified: 07-23-2020 03:28 PM by dan_riggs.)
07-23-2020 03:27 PM
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complex1 Offline
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Post: #2
RE: Increasing data usage?
(07-23-2020 03:27 PM)dan_riggs Wrote:  I have a W60B with 3 handsets connected to it.

When looking at the IP address for the base unit in our firewall I notice that the unit has SIP traffic every 2 minutes to our VOIP provider. The amount of data that is sent and received every 2 minutes increases, the last communication was 576.30 MB sent and 337.16 MB received. This was an increase from 576.28 MB and 337.15 MB two minutes prior.

When looking at the data this unit has sent and received over the last 24 hours the numbers are: 204.24 GB sent and 119.48 GB received.

I can reboot the phone, the amount sent and received drops but the process starts over and gradually growing every 2 minutes...

Is there a configuration setting that could be causing this and if so what should I be looking for?

All of our other Yealink devices do not exhibit this issue, just this W60B base (which is our only W60B on site). There may be some growth in data sent and received on other deceives but that growth is MUCH smaller.

Thanks for any help!
Huh

Hi Dan,

Have you tried to factory reset the W60B to see if that resolve the issue?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
07-23-2020 04:33 PM
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dan_riggs Offline
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Post: #3
RE: Increasing data usage?
(07-23-2020 04:33 PM)complex1 Wrote:  Hi Dan,

Have you tried to factory reset the W60B to see if that resolve the issue?

I didn't. I believe I had updated the firmware once or twice and the issue has resolved itself for the most part, ~30 GB up and 15 GB down in the last 24 hrs... still higher than all the other SIP phones but not as huge as before.
10-15-2020 07:52 PM
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Yisroel_MongoTEL Offline
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Post: #4
RE: Increasing data usage?
(10-15-2020 07:52 PM)dan_riggs Wrote:  
(07-23-2020 04:33 PM)complex1 Wrote:  Hi Dan,

Have you tried to factory reset the W60B to see if that resolve the issue?

I didn't. I believe I had updated the firmware once or twice and the issue has resolved itself for the most part, ~30 GB up and 15 GB down in the last 24 hrs... still higher than all the other SIP phones but not as huge as before.

30 GB up and 15 GB down for a silly SIP client is certainly not called resolved the issue.
10-15-2020 08:13 PM
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dan_riggs Offline
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Post: #5
RE: Increasing data usage?
(10-15-2020 08:13 PM)Yisroel_MongoTEL

[b' Wrote:  
30 GB up and 15 GB down[/b] for a silly SIP client is certainly not called resolved the issue.

While I agree with you, it's certainly better that it was and is no longer my most pressing issue. A factory reset is on my todo list but if there are any other suggestion on how to resolve it I'm all ears...

My more pressing issue is with a CP960...
http://forum.yealink.com/forum/showthread.php?tid=44558
10-15-2020 08:53 PM
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