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Openvpn connection reset
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mrdibb Offline
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Post: #1
Openvpn connection reset
I recently updated my asterisk server, which meant a new install of OpenVPN. Since then my W52P has been unable to connect to the OpenVPN server.

I have updated the W52P firmware to the latest 25.81.0.60. I have also performed a factory reset, but no joy.

The logs are showing "connection reset" as soon as it connects.

OpenVPN connect on my android and windows connects OK. So it think it must be something to do with the W52P config.

Anyone got any ideas?
06-11-2020 01:23 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #2
RE: Openvpn connection reset
(06-11-2020 01:23 PM)mrdibb Wrote:  I recently updated my asterisk server, which meant a new install of OpenVPN. Since then my W52P has been unable to connect to the OpenVPN server.

I have updated the W52P firmware to the latest 25.81.0.60. I have also performed a factory reset, but no joy.

The logs are showing "connection reset" as soon as it connects.

OpenVPN connect on my android and windows connects OK. So it think it must be something to do with the W52P config.

Anyone got any ideas?

Hi,

Changing two things at the same time is asking for trouble.
I suggest to revert the Asterisk update and check if your W52P can connect successfully to your PBX.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
06-11-2020 05:43 PM
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mrdibb Offline
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Post: #3
RE: Openvpn connection reset
(06-11-2020 05:43 PM)complex1 Wrote:  Hi,

Changing two things at the same time is asking for trouble.
I suggest to revert the Asterisk update and check if your W52P can connect successfully to your PBX.
Hi,

Thanks for the reply.

Unfortunately no joy. It's not connecting to the OpenVPN. If i put it on the same network as the PBX it will connect to asterisk OK, so I'm sure that the problem lies in the W52P openvpn config or the server openvpn config.
06-18-2020 01:16 PM
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complex1 Offline
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Posts: 1,163
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Post: #4
RE: Openvpn connection reset
(06-18-2020 01:16 PM)mrdibb Wrote:  
(06-11-2020 05:43 PM)complex1 Wrote:  Hi,

Changing two things at the same time is asking for trouble.
I suggest to revert the Asterisk update and check if your W52P can connect successfully to your PBX.
Hi,

Thanks for the reply.

Unfortunately no joy. It's not connecting to the OpenVPN. If i put it on the same network as the PBX it will connect to asterisk OK, so I'm sure that the problem lies in the W52P openvpn config or the server openvpn config.

Hi,

In that case I suggest to submit a ticket @ Yealink
https://ticket.yealink.com/

or other forum member must have ideas.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
06-18-2020 03:31 PM
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mrdibb Offline
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Post: #5
RE: Openvpn connection reset
(07-08-2020 11:39 AM)Outsidetheoffice Wrote:  Did you get a solution?

Unfortunately not. OpenVPN forum suggested disabling compression and swapping between TCP and UDP. Unfortunately neither of these worked for me.

I will have to open a ticket with Yealink.
07-08-2020 02:05 PM
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