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Yealink Forums » Dect Phone Series » W60B（Wireless） » W60B: "get_ip failed ret= -1" in system log

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W60B: "get_ip failed ret= -1" in system log
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andrewju Offline
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Post: #1
W60B: "get_ip failed ret= -1" in system log
Hi All,

I initially created this topic in another sub-forum, so I'm posting it now here.

The SysLog on my W60B has lots of these messages:

Code:
DEBS[974]: DESV<3+error > 036.105.251:get_ip failed ret= -1
DEBS[974]: DESV<3+error > 096.105.325:get_ip failed ret= -1
DEBS[974]: DESV<3+error > 156.104.719:get_ip failed ret= -1
DEBS[974]: DESV<3+error > 216.104.635:get_ip failed ret= -1

These appear once a minute, every minute.


LogLevel 6 around this error looks like this:

Code:
lach[328]: SRV <5+notice> 255.186.390:event:message=0x1,w=0x0,l=0x0
DEBS[974]: DCX <5+notice> 256.095.062:Mips:123,min:117,max:123#015
DEBS[974]: DCX <5+notice> 256.095.276:Slot Used:long=1,full=1#015
DEBS[974]: DCX <5+notice> 256.095.437:c0,te:3,rf:3#015
DEBS[974]: DCX <5+notice> 256.095.586:cmbs_stat_ok#015
DEBS[974]: CMD <6+info  > 256.106.478:[1] Host -> CMBS : CMBS_EV_CFG_PARAM_GET IT(59976) Event:1281(0x0501)
DEBS[974]: DCX <5+notice> 256.114.936:
DEBS[974]: DCX <5+notice> 256.115.146:DSR <5>CMBS Get Param Unknown CMBS parameter Type:3 Length:0
DEBS[974]: CMD <6+info  > 256.123.778:[1] Host <- CMBS : CMBS_EV_CFG_PARAM_GET_RES IT(17)
DEBS[974]: APPC<6+info  > 256.124.059:app_OnParamGetRSP
DEBS[974]: APPC<5+notice> 256.124.405:cmbs cmd_rsp(1282)(CMBS_EV_CFG_PARAM_GET_RES) IT(18)
DEBS[974]: DESV<6+info  > 256.124.593:164
DEBS[974]: DESV<6+info  > 256.124.743:#012#012CMBS TestStat:
DEBS[974]: DESV<6+info  > 256.124.878:Mips:123,min:117,max:123
DEBS[974]: DESV<6+info  > 256.125.033:u32_IdleTime:15214 Seconds
DEBS[974]: DESV<6+info  > 256.125.177:u32_RunTime:25685 Seconds
DEBS[974]: DESV<6+info  > 256.125.318:
DEBS[974]: DESV<6+info  > 256.125.481:u16_LifoMoreCnt:0
DEBS[974]: DESV<6+info  > 256.125.624:u16_UartLifoCnt:8269
DEBS[974]: DESV<6+info  > 256.125.766:u16_DummySlotChgCnt:1
DEBS[974]: DESV<6+info  > 256.128.270:u16_DummyCarrierChgCnt:0
DEBS[974]: DESV<6+info  > 256.128.457:u16_DummyLastRSSIChgCnt:1
DEBS[974]: DESV<6+info  > 256.128.610:
DEBS[974]: DESV<6+info  > 256.128.751:SysLogLevel:5
DEBS[974]: DESV<6+info  > 256.128.893:TrcLogLevel:0
DEBS[974]: DESV<6+info  > 256.129.036:PtpLogLevel:5
DEBS[974]: DESV<6+info  > 256.129.174:StmLogLevel:8
DEBS[974]: DESV<6+info  > 256.129.313:
DEBS[974]: DESV<6+info  > 256.129.450:u16_RecvBufferOverFlowCnt:0
DEBS[974]: DESV<6+info  > 256.129.589:u16_RecvBufferOverFlow22Cnt:0
DEBS[974]: DESV<6+info  > 256.129.728:u16_RecvWindowOverFlowCnt:0
DEBS[974]: DESV<6+info  > 256.132.145:u16_FlowNOKCnt:0
DEBS[974]: DESV<6+info  > 256.132.331:u16_FlowRestartCnt:0
DEBS[974]: DESV<6+info  > 256.132.824:u16_TransBufferOverFlowCnt:0
DEBS[974]: DESV<6+info  > 256.133.020:u16_TransBufferOverFlow22Cnt:0
DEBS[974]: DESV<6+info  > 256.133.175:
DEBS[974]: DESV<6+info  > 256.133.314:u16_CallAudioErrCnt:0
DEBS[974]: DESV<6+info  > 256.133.455:
DEBS[974]: DESV<6+info  > 256.133.593:
DEBS[974]: DESV<3+error > 256.133.751:get_ip failed ret= -1
lach[328]: SRV <5+notice> 257.186.370:event:message=0x1,w=0x0,l=0x0

The W60B gets its IP address from a DHCP server (Mikrotik). It gets the address and renews it as expected, so I don't see any issues with that. But this error in the log makes me think something may be wrong...

Can someone please advise what it means and whether I may need to take some actions to fix it?

My W60B firmware version is 77.83.0.85, which seem to be the latest one currently available.
(This post was last modified: 04-09-2020 12:01 PM by andrewju.)
04-09-2020 12:01 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,524
Joined: Jan 2014
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Post: #2
RE: W60B: "get_ip failed ret= -1" in system log
Hi,

What I like to know is are you using OpenVPN?
or try to reset to factory default and check again.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
04-09-2020 06:41 PM
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andrewju Offline
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Post: #3
RE: W60B: "get_ip failed ret= -1" in system log
(04-09-2020 06:41 PM)complex1 Wrote:  Hi,

What I like to know is are you using OpenVPN?
or try to reset to factory default and check again.

I don't use OpenVPN.

I just did a factory reset, then I:
- configured a SIP account (to my Asterisk machine)
- set up Syslog to an external syslog server
- configured time sync (NTP)
That's it.

I still see same errors in the log coming up every minute.
04-09-2020 08:01 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,524
Joined: Jan 2014
Reputation: 44
Post: #4
RE: W60B: "get_ip failed ret= -1" in system log
(04-09-2020 08:01 PM)andrewju Wrote:  
(04-09-2020 06:41 PM)complex1 Wrote:  Hi,

What I like to know is are you using OpenVPN?
or try to reset to factory default and check again.

I don't use OpenVPN.

I just did a factory reset, then I:
- configured a SIP account (to my Asterisk machine)
- set up Syslog to an external syslog server
- configured time sync (NTP)
That's it.

I still see same errors in the log coming up every minute.

Hi,

Please try again all steps but then without config a SIP account?
(Reset, Syslog, NTP)

Edit:
Could also have to be something to do with certificates.
Please downgrade the base to previous firmware version W60B-77.83.0.65.rom
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
(This post was last modified: 04-10-2020 07:51 AM by complex1.)
04-10-2020 07:35 AM
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andrewju Offline
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Post: #5
RE: W60B: "get_ip failed ret= -1" in system log
(04-10-2020 07:35 AM)complex1 Wrote:  Please try again all steps but then without config a SIP account?
(Reset, Syslog, NTP)

I did a factory reset, and then just added the Syslog server.
The error message appeared again...

Quote:Could also have to be something to do with certificates.
Please downgrade the base to previous firmware version W60B-77.83.0.65.rom

Downgrading firmware to 77.83.0.65 makes no difference as well... I still see the message appearing in Syslog every minute.

I have another W60B on this network. I just checked there, and it also throws these errors to the log. That device is currently running 77.83.0.10.
04-10-2020 09:41 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,524
Joined: Jan 2014
Reputation: 44
Post: #6
RE: W60B: "get_ip failed ret= -1" in system log
Hi Andre,

Maybe an other forum member can chime in, but I think if you encounter no issues then leave it as it is.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
04-10-2020 05:55 PM
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