[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T54W - WiFi + Bluetooth at same time
Author Message
CEPM Nate Offline
Junior Member
**

Posts: 6
Joined: Feb 2018
Reputation: 0
Post: #1
Exclamation T54W - WiFi + Bluetooth at same time
Two weeks ago at our office, we set up bluetooth headsets for the T54W. The phones connect over 5g wifi, and everything worked.

Our dispatcher is now working from home (silly virus), and while the phone connects over WiFi and can take and receive calls, for some reason the bluetooth headset refuses to connect to the phone in this new location.

Has anyone else experienced this?
03-30-2020 08:45 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yisroel_MongoTEL Offline
Senior Member
****

Posts: 286
Joined: Jul 2017
Reputation: 14
Post: #2
RE: T54W - WiFi + Bluetooth at same time
(03-30-2020 08:45 PM)CEPM Nate Wrote:  Two weeks ago at our office, we set up bluetooth headsets for the T54W. The phones connect over 5g wifi, and everything worked.

Our dispatcher is now working from home (silly virus), and while the phone connects over WiFi and can take and receive calls, for some reason the bluetooth headset refuses to connect to the phone in this new location.

Has anyone else experienced this?

I would not think it has anything with "WiFi + Bluetooth at same time". He just has an issue connecting the Bluetooth headset. Is he able to connect the headset with the WiFi is Off?
03-31-2020 02:01 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CEPM Nate Offline
Junior Member
**

Posts: 6
Joined: Feb 2018
Reputation: 0
Post: #3
RE: T54W - WiFi + Bluetooth at same time
We swapped the network connection to wired, and you are correct, the bluetooth device still does not pair. Apparently had nothing to do with wifi.

The deskphone DOES see other bluetooth devices (cellphones), but not the headset.

Now I'm in talks with the manufacturer to see if there's some way to reset the headset.

For anyone interested, the bluetooth headset is https://smile.amazon.com/gp/product/B07L...UTF8&psc=1 (Yamay product).

*****, and ok reviews.

(edit)
Ha, I tried to put in 'c' 'h' 'e' 'a' 'p', and it censored it to a bunch of stars. Who considers that word to be bad?
(This post was last modified: 03-31-2020 11:04 PM by CEPM Nate.)
03-31-2020 11:02 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Yisroel_MongoTEL Offline
Senior Member
****

Posts: 286
Joined: Jul 2017
Reputation: 14
Post: #4
RE: T54W - WiFi + Bluetooth at same time
(03-31-2020 11:02 PM)CEPM Nate Wrote:  We swapped the network connection to wired, and you are correct, the bluetooth device still does not pair. Apparently had nothing to do with wifi.

The deskphone DOES see other bluetooth devices (cellphones), but not the headset.

Now I'm in talks with the manufacturer to see if there's some way to reset the headset.

For anyone interested, the bluetooth headset is https://smile.amazon.com/gp/product/B07L...UTF8&psc=1 (Yamay product).

*****, and ok reviews.

(edit)
Ha, I tried to put in 'c' 'h' 'e' 'a' 'p', and it censored it to a bunch of stars. Who considers that word to be bad?

Other devices can see this headset? Most likely it just unpaired and you need to put the device into pairing mode.

Try the following (from an Amazon review):
  • Long press the Volume - and Volume + about 5-7 seconds, till the light shows pink
  • Turn off the bluetooth of the headset (long press the MFB about 7-10 seconds, till the led light shows red then goes off)
  • Turn on the Bluetooth of the headset (long press the MFB about 7 seconds are enough, till the led light shows red and blue crossed), and then open your mobile phone's Bluetooth to pair.
04-01-2020 02:21 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CEPM Nate Offline
Junior Member
**

Posts: 6
Joined: Feb 2018
Reputation: 0
Post: #5
RE: T54W - WiFi + Bluetooth at same time
Thanks. I'm having them try multiple methods to put it back into pairing modes, and I'll report back here on the progress.

We do like this phone! :-)

Yup, that was it. User was having a hard time putting the headset into pairing mode. Once they did that, it showed up on the phone.

Thanks for your help!
(This post was last modified: 04-01-2020 04:40 PM by CEPM Nate.)
04-01-2020 03:46 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T54W and EXP50 Josh@nexcomnetworks.com 9 3,878 05-22-2024 09:23 AM
Last Post: Scottie
  T57W/T58W Wifi Access point disablement cpalmateer 0 549 03-07-2024 06:39 AM
Last Post: cpalmateer
  T54W is not Forwarding Calls larkspurphone 2 1,737 01-26-2024 02:58 AM
Last Post: larkspurphone
  T54W use with cell number or google voice VELODUDE 1 1,541 01-05-2024 06:46 AM
Last Post: ITdude87
  T54W does not Record telespex 4 2,191 11-16-2023 09:49 PM
Last Post: complex1
  New T54W phones not seeing wifi Chris708 2 2,356 10-30-2023 05:51 AM
Last Post: Chris708
  T54w firmware versions elin@klhconsulting 3 4,377 10-10-2023 12:40 AM
Last Post: Yisroel_MongoTEL
  T54W display remains black after power saving. mighty-tower 7 5,378 08-28-2023 10:29 PM
Last Post: complex1
  T54W Factory Reset Locked? beamtech 1 2,235 07-29-2023 04:29 PM
Last Post: complex1
  T58W Pro - Bluetooth Pairing Issue - BTH58 handsets JohnJ 19 30,140 06-28-2023 01:22 AM
Last Post: raseckuat

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication