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Error when pulling config from MAC Configuration
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matthewearl Offline
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Post: #1
Error when pulling config from MAC Configuration
I try to pull a config using MAC configuration so I can edit a phone's DSS keys and when I do I get an error "Generate Timeout" or it gives me a small file .21kb that has

{"sessionId":"Nr9sRv695zLngtPDEWs4vqAOiaM4TbPTRyYo1kuy6Z5VuyIzgx/ClWVWibf7uyCbngoA7qYxQv/Hkoc3MUgAJlvoSmEzzpYNPtOHYJInKAU=","ret":-1,"error":{"errorCode":20302,"msg":"Generate config file failed.","fieldErrors":""}}

How come I can no longer pull MAC config?
03-20-2020 09:54 PM
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inte1702 Offline
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RE: Error when pulling config from MAC Configuration
(03-20-2020 09:54 PM)matthewearl Wrote:  I try to pull a config using MAC configuration so I can edit a phone's DSS keys and when I do I get an error "Generate Timeout" or it gives me a small file .21kb that has

{"sessionId":"Nr9sRv695zLngtPDEWs4vqAOiaM4TbPTRyYo1kuy6Z5VuyIzgx/ClWVWibf7uyCbngoA7qYxQv/Hkoc3MUgAJlvoSmEzzpYNPtOHYJInKAU=","ret":-1,"error":{"errorCode":20302,"msg":"Generate config file failed.","fieldErrors":""}}

How come I can no longer pull MAC config?

Same for me.
{"sessionId":"QPwsX7hQUhwVXDFejDAXV18jlWMRwdBGSiEqnBdrQubasEdGlYIMuWkWcCit2CiT7dXE6t+6ctLtCmoo​HbTbsOzOSXmqtAER0CsQbZeEepk=","ret":-1,"error":{"errorCode":20302,"msg":"Generate config file failed.","fieldErrors":""}}
Usually, when we retry this later, it works but not for this phone.
Someone can help ?
03-21-2021 11:48 PM
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Opportunity Offline
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Post: #3
RE: Error when pulling config from MAC Configuration
Same for me. Similar error whether through YMCS or through phone webpage.
I tried turning off certificate security but it didn't help.

Any ideas?
05-21-2021 02:10 AM
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