T48G Shows "anonymous" in the display

[Lazzard]

Hi Guys,

I have a T48G. When I get a call, the number's on the display. If it's a saved contact, the name is there too. When I answer the call, anonymous suddenly appears during the entire conversation.

The phone is a T48G.
Firmware-Version 35.83.0.120
Hardware-Version 35.1.0.2.1.0.0

[Yisroel_MongoTEL]

(03-04-2020 10:49 AM)Lazzard Wrote:  Hi Guys,

I have a T48G. When I get a call, the number's on the display. If it's a saved contact, the name is there too. When I answer the call, anonymous suddenly appears during the entire conversation.

The phone is a T48G.
Firmware-Version 35.83.0.120
Hardware-Version 35.1.0.2.1.0.0

That likely has with your PBX system and not the phone itself.

[Lazzard]

(03-04-2020 02:16 PM)MongoTEL_Support Wrote:  

(03-04-2020 10:49 AM)Lazzard Wrote:  Hi Guys,

I have a T48G. When I get a call, the number's on the display. If it's a saved contact, the name is there too. When I answer the call, anonymous suddenly appears during the entire conversation.

The phone is a T48G.
Firmware-Version 35.83.0.120
Hardware-Version 35.1.0.2.1.0.0

That likely has with your PBX system and not the phone itself.

I now use the phone as a device set up via the Fritzbox. Now it works.