[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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T42G with firmware T42-29.83.0.120.rom
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compsos Offline
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Post: #1
T42G with firmware T42-29.83.0.120.rom
Hi
We updated a client to T42-29.83.0.120.rom on T42G (8 units) phones. The phones lost accounts and other settings including the timezone. The drop down list stopped at -11 Chille
We reinstalled T42-29.83.0.50.rom and they all work fine.
The T42-29.83.0.120.rom firmware should be pulled and reviewed.
01-31-2020 08:18 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,361
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Post: #2
RE: T42G with firmware T42-29.83.0.120.rom
(01-31-2020 08:18 AM)compsos Wrote:  Hi
We updated a client to T42-29.83.0.120.rom on T42G (8 units) phones. The phones lost accounts and other settings including the timezone. The drop down list stopped at -11 Chille
We reinstalled T42-29.83.0.50.rom and they all work fine.
The T42-29.83.0.120.rom firmware should be pulled and reviewed.

Hi,

After the firmware upgrade, please reset the phone to factory default, re-provision it and try again.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
02-03-2020 07:48 PM
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