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Caller Name Lookup
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ifm Offline
Junior Member
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Posts: 1
Joined: Jan 2020
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Post: #1
Caller Name Lookup
Hello,

i want to get the caller name from our crm system and show it in the phone display when a incomming call is established.

With Action URL i can send the caller id to my crm system that is working but how to send the caller name to the Phone?

I do not find any Action URI or Push XML parameter to set the caller name for an incomming call.

I also tried remote phone book but we have 10000 user in our database and it seems that the phone can not make a lookup at each incomming call.

For me that this is an essential feature. Is there any way to realize that?

BR
René
01-26-2020 07:13 PM
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Yisroel_MongoTEL Offline
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Posts: 281
Joined: Jul 2017
Reputation: 13
Post: #2
RE: Caller Name Lookup
I don't have an answer for you... but to be honest this should be something to setup/integrate with the PBX and not with the phone itself.
01-28-2020 09:06 PM
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