[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore
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thomas.hauff Offline
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after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore
Hi everybody,

has anyone upgraded to YDMP version 3.4.0.10 any recognized, that the Screencapture feature is not working anymore?
It takes ages when taking a screenshot and nothing happens. This has been working in version 3.3.0.0.

Your feedback is highly appreciated.

Thanks.
Thomas
01-23-2020 10:48 AM
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thomas.hauff Offline
Junior Member
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Posts: 20
Joined: May 2019
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Post: #2
RE: after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore
(01-23-2020 10:48 AM)thomas.hauff Wrote:  Hi everybody,

has anyone upgraded to YDMP version 3.4.0.10 any recognized, that the Screencapture feature is not working anymore?
It takes ages when taking a screenshot and nothing happens. This has been working in version 3.3.0.0.

Your feedback is highly appreciated.

Thanks.
Thomas

solved by Support. If any other customer has the same problem, please contact me.
Regards
Thomas
04-09-2020 05:49 AM
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Connexium Offline
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Post: #3
RE: after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore
(04-09-2020 05:49 AM)thomas.hauff Wrote:  
(01-23-2020 10:48 AM)thomas.hauff Wrote:  Hi everybody,

has anyone upgraded to YDMP version 3.4.0.10 any recognized, that the Screencapture feature is not working anymore?
It takes ages when taking a screenshot and nothing happens. This has been working in version 3.3.0.0.

Your feedback is highly appreciated.

Thanks.
Thomas

solved by Support. If any other customer has the same problem, please contact me.
Regards
Thomas

Hello, seems I cannot take screenshots as well.
10-26-2020 07:57 PM
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thomas.hauff Offline
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Posts: 20
Joined: May 2019
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Post: #4
RE: after migrating to YDMP version 3.4.0.10, taking screenshots not possible anymore
(10-26-2020 07:57 PM)Connexium Wrote:  
(04-09-2020 05:49 AM)thomas.hauff Wrote:  
(01-23-2020 10:48 AM)thomas.hauff Wrote:  Hi everybody,

has anyone upgraded to YDMP version 3.4.0.10 any recognized, that the Screencapture feature is not working anymore?
It takes ages when taking a screenshot and nothing happens. This has been working in version 3.3.0.0.

Your feedback is highly appreciated.

Thanks.
Thomas

solved by Support. If any other customer has the same problem, please contact me.
Regards
Thomas

Hello, seems I cannot take screenshots as well.

Please try this command on the CentOS CLI

"restart dmweb"
10-26-2020 08:10 PM
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