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T46S - Call Forward missing from Features Menu on Phone
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mmoore Offline
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Posts: 1
Joined: Feb 2019
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Post: #1
Exclamation T46S - Call Forward missing from Features Menu on Phone
Good afternoon,

Recently I have a BIG problem. All of the phones that we are deploying come with no CALL FORWARD option available in the menu like it says in user manual. I have to elevate the user to var or admin level to have it show up..

Can someone explain why this happens, and how to fix it? Right now I have to tell users to select either the var or admin user to get the phone to show the call forwarding in the Features Menu.

Menu | Features | Call Forward

Please assist,

Thank you,

-Michael Moore (mdmoore@rdicorp.com)
Yealink Phone Support for CityVoIP
01-16-2020 06:12 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,025
Joined: Jan 2014
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Post: #2
RE: T46S - Call Forward missing from Features Menu on Phone
Hi,

When the phones are reset to factory default, do the issue still occur?
Do the phones run on the latest firmware?

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-16-2020 07:41 PM
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