[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T58A Alert-Info Distictive Ring
Author Message
Kevin941 Offline
Junior Member
**

Posts: 2
Joined: Mar 2018
Reputation: 0
Post: #1
T58A Alert-Info Distictive Ring
Greetings,

I just acquired a T58A and T58V.

We use Alert-Info on T27G to create distictive rings for inside calls, outside calls and DID calls. It works perfectly.

I've setup the T58A and T58V the same way but the desired ringtone is not being used. I've looked at the headers, did a level 6 log on the phone and can see the Alert-Info information.

Is there a setting I'm missing on the T58 or do I need to downgrade the firmware?

Thanks

Kevin


Attached File(s) Thumbnail(s)
       

.txt  58alog.txt (Size: 1.48 KB / Downloads: 3)
.txt  58config.txt (Size: 2.21 KB / Downloads: 3)
12-05-2019 08:25 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #2
RE: T58A Alert-Info Distictive Ring
(12-05-2019 08:25 PM)Kevin941 Wrote:  Greetings,

I just acquired a T58A and T58V.

We use Alert-Info on T27G to create distictive rings for inside calls, outside calls and DID calls. It works perfectly.

I've setup the T58A and T58V the same way but the desired ringtone is not being used. I've looked at the headers, did a level 6 log on the phone and can see the Alert-Info information.

Is there a setting I'm missing on the T58 or do I need to downgrade the firmware?

Thanks

Kevin

Hi,

Did you enable "Distinctive Ring Tones"?
account.x.alert_info_url_enable = 1

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
12-05-2019 08:48 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Kevin941 Offline
Junior Member
**

Posts: 2
Joined: Mar 2018
Reputation: 0
Post: #3
RE: T58A Alert-Info Distictive Ring
(12-05-2019 08:48 PM)complex1 Wrote:  Hi,

Did you enable "Distinctive Ring Tones"?
account.x.alert_info_url_enable = 1

Hope this will help.

Thanks for the reply.

Yes, I made sure it was enabled in the webgui

I can pick any of the factory supplied ringtones and it will work.

I can play my custom wav file from the webgui after uploading it and I'm using the same wav file on my T27G's.

I tried renaming as another user did with a 54W but to no avail.

I guess I'll just try a previous firmware version to see if it work.

Thanks

I updated to T58-58.84.0.15 and that solved the issue.


Attached File(s) Thumbnail(s)
   
(This post was last modified: 12-05-2019 10:10 PM by Kevin941.)
12-05-2019 09:26 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T58a .bin and .rfs files tredd1982 1 2,354 03-17-2024 04:32 AM
Last Post: complex1
  T58A - Impossible to flash with Teams firmware algas32 4 6,106 01-12-2024 09:33 PM
Last Post: algas32
  T58A damages UH36 JFalke 0 1,048 01-12-2024 07:16 PM
Last Post: JFalke
  T58A and TEAMS APP schmidt_as 2 6,593 12-21-2023 09:45 AM
Last Post: Cecelia Cruz
Wink T58A Zoom APK business@pjjmail.com 0 2,222 09-21-2022 10:00 PM
Last Post: business@pjjmail.com
  T58A - SIP Licence - no sound at all nlale02 3 5,254 07-10-2022 09:56 PM
Last Post: complex1
  Yeastar S100 and T54W BLF visual alert name LDAP gugaua 2 4,858 04-22-2022 12:08 AM
Last Post: complex1
  T58A : URI dial & mute arsene 0 2,740 04-01-2022 10:53 AM
Last Post: arsene
  T58a can’t make or receive calls after Teams-> SIP conversion skintrustmd 4 8,330 02-14-2022 03:01 AM
Last Post: skintrustmd
  T58A show company name sandro84 1 4,228 01-15-2022 04:30 AM
Last Post: complex1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication