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CP930W is Bricked
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ipcsolutions Offline
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Post: #1
CP930W is Bricked
I have a CP930W that is now a vegetable after a W60B was accidentally unplugged while it was doing an upgrade.
Can I do a master reset or tftp upload or do I need to RMA it?

Thanks
Mike
10-14-2019 05:41 AM
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complex1 Offline
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Post: #2
RE: CP930W is Bricked
(10-14-2019 05:41 AM)ipcsolutions Wrote:  I have a CP930W that is now a vegetable after a W60B was accidentally unplugged while it was doing an upgrade.
Can I do a master reset or tftp upload or do I need to RMA it?

Thanks
Mike

Hi Mike,

I think the best and shortest way for your issue is to submit a ticket.
https://ticket.yealink.com/

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-14-2019 03:15 PM
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ipcsolutions Offline
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Post: #3
RE: CP930W is Bricked
Thanks Frank.

I have done so.

Mike
10-14-2019 07:33 PM
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Kruk Ivan Offline
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Post: #4
RE: CP930W is Bricked
(10-14-2019 05:41 AM)ipcsolutions Wrote:  I have a CP930W that is now a vegetable after a W60B was accidentally unplugged while it was doing an upgrade.
Can I do a master reset or tftp upload or do I need to RMA it?

Thanks
Mike

How did you solve the problem?
I have the same problem.
07-05-2021 09:36 PM
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