3CX Templates - T27G OK T23G NO HOT DESK KEY

[theitalianatwork]

This is the template from the T27G which works fine...

{IF ua=SIP-T27P,SIP-T27G,SIP-T52S,SIP-T53,SIP-T53W}
#Configure Line Key1
linekey.1.type = 34
linekey.1.label = Hot Desk
{ELSE}
linekey.1.type = 0
{ENDIF}
#Configure Line Key2
{IF blf2}
linekey.2.line = %%Line%%
linekey.2.value = %%type%%
linekey.2.pickup_value = %%PickupValue%%
linekey.2.type = %%DKtype%%
linekey.2.label = %%label%%
linekey.2.extension = %%PickupValue%%
{ELSE}
linekey.2.type = 0
{ENDIF}

This is the T23G code that won't show me the Hot Desk key...

{IF ua=SIP-T23P,SIP-T23G,SIP-T40G,SIP-T40P}
#Configure Line Key1
linekey.1.type = 34
linekey.1.label = Hot Desk
{ELSE}
linekey.1.type = 0
{ENDIF}
#Configure Line Key2
{IF blf2}
linekey.2.line = %%Line%%
linekey.2.value = %%type%%
linekey.2.pickup_value = %%PickupValue%%
linekey.2.type = %%DKtype%%
linekey.2.label = %%label%%
linekey.2.extension = %%PickupValue%%
{ELSE}
linekey.2.type = 0
{ENDIF}

[complex1]

Hi,

It should be something like:
#Configure Line Key1
{IF blf1}
linekey.1.type = 34

or is it by purpose you leave the "{IF blf1}" question out?

EDIT: Did you read this link?
https://www.3cx.com/docs/hot-desking/

[theitalianatwork]

The guy that originally edited the script removed it and it works with out for the T27G below.

I'll put it back and try again

Thanks

(08-05-2019 06:29 PM)complex1 Wrote:  Hi,

It should be something like:
#Configure Line Key1
{IF blf1}
linekey.1.type = 34

or is it by purpose you leave the "{IF blf1}" question out?

EDIT: Did you read this link?
https://www.3cx.com/docs/hot-desking/

[theitalianatwork]

(08-05-2019 06:29 PM)complex1 Wrote:  Hi,

It should be something like:
#Configure Line Key1
{IF blf1}
linekey.1.type = 34

or is it by purpose you leave the "{IF blf1}" question out?

EDIT: Did you read this link?
https://www.3cx.com/docs/hot-desking/

I've tried replacing the line you suggested but as soon as i reprovision the handset the BLF remains blank and adding the same line to the T27G simply removes the 'Hot Desk' command from BLF1.

I tried downgrading the firmware to a non 3CX version but it still won't appear when I rejoin the handset to 3CX

[complex1]

Hi,

I think you exceed the rules which are described in 3CX document:
https://www.3cx.com/docs/hot-desking/