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3CX Templates - T27G OK T23G NO HOT DESK KEY
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theitalianatwork Offline
Junior Member
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Posts: 3
Joined: Oct 2018
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Post: #1
3CX Templates - T27G OK T23G NO HOT DESK KEY
This is the template from the T27G which works fine...

{IF ua=SIP-T27P,SIP-T27G,SIP-T52S,SIP-T53,SIP-T53W}
#Configure Line Key1
linekey.1.type = 34
linekey.1.label = Hot Desk
{ELSE}
linekey.1.type = 0
{ENDIF}
#Configure Line Key2
{IF blf2}
linekey.2.line = %%Line%%
linekey.2.value = %%type%%
linekey.2.pickup_value = %%PickupValue%%
linekey.2.type = %%DKtype%%
linekey.2.label = %%label%%
linekey.2.extension = %%PickupValue%%
{ELSE}
linekey.2.type = 0
{ENDIF}

This is the T23G code that won't show me the Hot Desk key...

{IF ua=SIP-T23P,SIP-T23G,SIP-T40G,SIP-T40P}
#Configure Line Key1
linekey.1.type = 34
linekey.1.label = Hot Desk
{ELSE}
linekey.1.type = 0
{ENDIF}
#Configure Line Key2
{IF blf2}
linekey.2.line = %%Line%%
linekey.2.value = %%type%%
linekey.2.pickup_value = %%PickupValue%%
linekey.2.type = %%DKtype%%
linekey.2.label = %%label%%
linekey.2.extension = %%PickupValue%%
{ELSE}
linekey.2.type = 0
{ENDIF}
08-05-2019 02:42 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 696
Joined: Jan 2014
Reputation: 22
Post: #2
RE: 3CX Templates - T27G OK T23G NO HOT DESK KEY
Hi,

It should be something like:
#Configure Line Key1
{IF blf1}
linekey.1.type = 34

or is it by purpose you leave the "{IF blf1}" question out?

EDIT: Did you read this link?
https://www.3cx.com/docs/hot-desking/

Best regards,
Frank.

I'm Dutch, not English. Sorry for my imperfect grammar.
(This post was last modified: 08-05-2019 06:46 PM by complex1.)
08-05-2019 06:29 PM
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theitalianatwork Offline
Junior Member
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Posts: 3
Joined: Oct 2018
Reputation: 0
Post: #3
RE: 3CX Templates - T27G OK T23G NO HOT DESK KEY
The guy that originally edited the script removed it and it works with out for the T27G below.

I'll put it back and try again

Thanks

(08-05-2019 06:29 PM)complex1 Wrote:  Hi,

It should be something like:
#Configure Line Key1
{IF blf1}
linekey.1.type = 34

or is it by purpose you leave the "{IF blf1}" question out?

EDIT: Did you read this link?
https://www.3cx.com/docs/hot-desking/
08-05-2019 08:48 PM
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theitalianatwork Offline
Junior Member
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Posts: 3
Joined: Oct 2018
Reputation: 0
Post: #4
RE: 3CX Templates - T27G OK T23G NO HOT DESK KEY
(08-05-2019 06:29 PM)complex1 Wrote:  Hi,

It should be something like:
#Configure Line Key1
{IF blf1}
linekey.1.type = 34

or is it by purpose you leave the "{IF blf1}" question out?

EDIT: Did you read this link?
https://www.3cx.com/docs/hot-desking/

I've tried replacing the line you suggested but as soon as i reprovision the handset the BLF remains blank and adding the same line to the T27G simply removes the 'Hot Desk' command from BLF1.

I tried downgrading the firmware to a non 3CX version but it still won't appear when I rejoin the handset to 3CX
08-06-2019 08:35 AM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 696
Joined: Jan 2014
Reputation: 22
Post: #5
RE: 3CX Templates - T27G OK T23G NO HOT DESK KEY
Hi,

I think you exceed the rules which are described in 3CX document:
https://www.3cx.com/docs/hot-desking/

Best regards,
Frank.

I'm Dutch, not English. Sorry for my imperfect grammar.
08-06-2019 09:15 PM
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