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T58 for Teams Issues
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aneillans Offline
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T58 for Teams Issues
Firmware: 58.15.0.41

- When dialling out on the phone, there is a delay after you press the first number button before the screen wakes up and actually input is accepted.

- When dialling out (i.e. number input, hit dial) the phone itself rings a couple of times, THEN you get the outbound ringing indication. As in, it behaves like there is an INCOMING call to the device (there isn't).

- BLF indication does not clear reliably - and you end up with a missed call indication in the Teams app with no way of clearing.

- Device shows as offline and requiring firmware update in the Teams Admin Portal
08-02-2019 11:36 AM
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Stan_Yealink Offline
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RE: T58 for Teams Issues
(08-02-2019 11:36 AM)aneillans Wrote:  Firmware: 58.15.0.41

- When dialling out on the phone, there is a delay after you press the first number button before the screen wakes up and actually input is accepted.
Answer: When Yealink phone receive the key event, the key will be transferred from Phone OS to Teams App, this may cause a delay, we are currently doing the optimizing about this.

- When dialling out (i.e. number input, hit dial) the phone itself rings a couple of times, THEN you get the outbound ringing indication. As in, it behaves like there is an INCOMING call to the device (there isn't).
Answer: this is the native Teams behavior, the Teams desktop client doing the same thing.

- BLF indication does not clear reliably - and you end up with a missed call indication in the Teams app with no way of clearing.
Answer: Once you clear the No answer call and Voicemail notification with the phone GUI, the MWI light on the right-top side of phone will turn off.

- Device shows as offline and requiring firmware update in the Teams Admin Portal
Answer: this is the known issue, and it would be resolved by the new firmware which will be released soon.
08-08-2019 03:54 AM
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