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T21P-E2 nonstop beeping
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JoseVM Offline
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Posts: 2
Joined: Jul 2019
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Post: #1
T21P-E2 nonstop beeping
Hello. I have a few T21P-E2 phones that all of a sudden started making this beeping sound every 10 seconds or so. I did a factory reset, checked out that MWI was disabled, and stutter was set to 0, but it didnt work.

I have call recording but there is no rule to make this beeping sound every 10 or 15 seconds in my carriers admin portal. What else do you think I can do to stop this?
07-26-2019 12:15 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 710
Joined: Jan 2014
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Post: #2
RE: T21P-E2 nonstop beeping
(07-26-2019 12:15 PM)JoseVM Wrote:  Hello. I have a few T21P-E2 phones that all of a sudden started making this beeping sound every 10 seconds or so. I did a factory reset, checked out that MWI was disabled, and stutter was set to 0, but it didnt work.

I have call recording but there is no rule to make this beeping sound every 10 or 15 seconds in my carriers admin portal. What else do you think I can do to stop this?

Hi,

Sounds like this is an announcement of an incoming 2nd call.
Please Disable the Auto Answer Tone and try again.
Go to: Features – General Information – Enable Auto Answer Tone
Or contact your VoIP Provider.

Hope this will help.

Best regards,
Frank.

I'm Dutch, not English. Sorry for my imperfect grammar.
07-26-2019 02:16 PM
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