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T46S with Speaker with a cross over it icon
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ama Offline
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Post: #1
T46S with Speaker with a cross over it icon
One of our users reported his T46S doesn't ring on incoming calls.

Got him to send through phone and noticed that there is a speaker icon with a cross over it. I've not seen this before. Where do I go to clear this up?

I photo of it is here https://i.imgur.com/so5pqH6.png

Thank you
(This post was last modified: 07-19-2019 04:04 AM by ama.)
07-19-2019 04:03 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,549
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Post: #2
RE: T46S with Speaker with a cross over it icon
(07-19-2019 04:03 AM)ama Wrote:  One of our users reported his T46S doesn't ring on incoming calls.

Got him to send through phone and noticed that there is a speaker icon with a cross over it. I've not seen this before. Where do I go to clear this up?

I photo of it is here https://i.imgur.com/so5pqH6.png

Thank you

Hi,

This will say the ringer volume is "0".
Please press the volume key to increase or decrease the ringer volume when the IP phone is idle or ringing.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
(This post was last modified: 07-19-2019 09:53 AM by complex1.)
07-19-2019 09:48 AM
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ama Offline
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Posts: 5
Joined: Oct 2018
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Post: #3
RE: T46S with Speaker with a cross over it icon
ahh that makes sense!

The user claim it has is not. Test on my handset and that exact icon came up.

Thank you.
07-21-2019 09:44 PM
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