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BLF Call Park
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cameron.besaw@skyswitch.com Offline
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Post: #1
BLF Call Park
I am having an issue where the yealink is only adding the extension string if the call is ringing "Fast Blinking" which is problematic for a call park which results in a state of "Busy" or "Answered" on our platform. The problem is that phone will not pre-pend the the extension when pressing the DSSKey. On our Hosted Platform (Netsapiens v1225) we have to use a string to park and a different string to pickup. Any input would be much appreciated.

The call parking is working. So I need to have the DSS key blind transfer to 712 (this is working), but then when someone is parked for the DSS to dial *55712 to retrieve the parked call. I have tried messing with the BLF LED Mode, but it does not seem to work as well.

Firmware: 7.73.0.50
Model: T22P


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08-18-2015 11:32 PM
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Yealink_Michael Offline
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Post: #2
RE: BLF Call Park
hi

in this situation , try to fill in *55721 in the extension and test again

Michael
08-19-2015 05:58 AM
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c99hris Offline
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Post: #3
RE: BLF Call Park
(08-19-2015 05:58 AM)Yealink_Michael Wrote:  hi

in this situation , try to fill in *55721 in the extension and test again

Michael

I have the same situation where I cannot retrieve the call using *55701 as the extension on a T48G

Basically I cannot get call park to work, the call will park gust cannot ever retrieve the call, using *55701 just throws the phone into the park q and will never pickup the call on hold in the Q
Thanks
Chris
09-20-2015 10:46 PM
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