how to customise call display?

[James_Yealink]

Do you see "TAMAR 222" in first line?
I do a test in firmware 44.80.0.70, phone will display caller ID and number in two line(See attachment).

44.80.18.5 is a customized firmware, I will do a test based on this firmware soon.

Regards,
James

[Gilb]

First line: TAMAR
Second line: 222
Can it be done?

[James_Yealink]

I just have a test in 44.80.15.5. It will display name and number in two line as you want.
Do you configure a local or remote directory in the phone? If yes, please check whether there is a entry "TAMAR 222".

If not, please reset phone and check again.

[Gilb]

is there is,
but I want to see:
first line: TAMAR
second line: 222
How to set it?
got: From: "TAMAR" <sip:222@X.X.X.X>;tag=as33ad7b09
is it enough for display it?
Thanks..

[James_Yealink]

yes, the from headset it correct.
So please check whether there is a direcotry configured. Since phone will try to use the name in diretory firstly.

Regards,

[Gilb]

Explain.
What do to?
Didn't get you

[James_Yealink]

You can reset phone by Menu-> Setting-> Advanced Setting-> Reset to Factory.

[Gilb]

(09-01-2015 01:44 PM)Yealink_James Wrote:  You can reset phone by Menu-> Setting-> Advanced Setting-> Reset to Factory.

why reset to factory default?
need to fix the call display
First line: TAMAR
second line: 222
Please help me.
Thanks.

[Gilb]

Please answer me,
Thanks

[James_Yealink]

Hello, sorry for the late, we have a holiday due to Chinese War Victory Day.

You can just export phone config.bin file, reset phone and only configure a sip account then do a test. After test, import config.bin file.

Or you can send phone config.bin file to us.

Regards,
James