how to customise call display?

[Gilb]

Got only in web interface:
Call Information Display Method:
Name+Number
Number+Name
Name
Number
Full contact info.

I need:
first line: Name
Second line: Number
How to do it?

Now I got first line: Name+Number
Second Line: Number

Please help me
Thanks.

[James_Yealink]

What's your phone model?
What if you disable the "Display Called Party Information"?

Regards,
James

[Gilb]

It's already on disable...
still see the same:
first line: Name+Number
Second Line: Number
got t23p/g
firmware: 44.X.X.X
thanks.

[Gilb]

Please help me James...
Thanks.

[James_Yealink]

Sorry, limited by screen size, it can't be display in two line in T23G.
In other model like T27/T29 or T4x it can be displaed in two lines.

Regards,
James

[Gilb]

I SEE NOW 2 LINE
AS I WROTE
WHAT I SEE NOW IS:
first line: Name+Number
Second Line: Number
WANT TO SEE:
first line: Name
Second line: Number

HOW TO SET IT?
THANKS..

[James_Yealink]

Hello Gilb,

You mean the display in ring status?
If yes, I think your pbx server send the number together with name in "FROM" header.
Can you start pcap trace and make a call, then send it to us.

Regards,
James

[James_Yealink]

You can go to phone web interface-> Setting-> Configuration, start the pcap trace, make a call to this phone, then export it to us.

Regards,
James

[Gilb]

(08-22-2015 11:22 AM)Yealink_James Wrote:  You can go to phone web interface-> Setting-> Configuration, start the pcap trace, make a call to this phone, then export it to us.

Regards,
James

I need
first line:
TAMAR
Second line the caller Id,
222
Thanks.

[Gilb]

Please help me,
Thnaks.