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How do I set number of rings before voicemail answers?
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ettery Offline
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How do I set number of rings before voicemail answers?
Good day -

I am using a Yealink W52P with the latest W52/W56 Firmware, 25.81.0.30. The voicemail picks up after 3 rings or about 10-12 seconds, which is far too quick. I can't find a place to change this.

Can anyone help?

Thanks,
Peter
06-29-2019 11:26 AM
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Walter_Yealink Offline
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RE: How do I set number of rings before voicemail answers?
(06-29-2019 11:26 AM)ettery Wrote:  Good day -

I am using a Yealink W52P with the latest W52/W56 Firmware, 25.81.0.30. The voicemail picks up after 3 rings or about 10-12 seconds, which is far too quick. I can't find a place to change this.

Can anyone help?

Thanks,
Peter
Dear Customer,
This is Walter from Yealink Support Team. Nice to work with you.

The reason for this problem is that the waiting time of the phone ringing is too short.
If you want to change the ringing state time on your phone, please auto provision with following parameter :
phone_setting.ringing_timeout = ##It configures the duration time (in seconds) in ringing state. The value ranges from 1-3600s##

Any update, please feel free to let me know.
Best Regards
Walter
07-15-2019 12:25 AM
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