[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
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Skype Device Update
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bob.smith@intellinet Offline
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Post: #1
Skype Device Update
Hi I have 30 T58's that are running firmware 55.9.0.2 and 30 that are on 55.9.05, I want to use the Skype front end server to get them all on the same firmware. I have the 55.9.0.5 cab imported and it shows in the Device Update tab in the Skype control panel. I reboot the phone or leave it idle overnight while signed in and it never updates to 55.9.0.5, in the logs I never see the phone make a request for the updated firmware.
Wondering what the issue is, I have old LPE devices that are getting updated firmware without issue so I don't think it's the front end server that is the issue.
05-16-2019 03:01 PM
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Mike_Yealink Offline
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Post: #2
RE: Skype Device Update
HI

You can download the firmware version in ROM format and upgrade it via the phone web page.
05-17-2019 09:39 AM
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bob.smith@intellinet Offline
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Post: #3
RE: Skype Device Update
(05-17-2019 09:39 AM)Mike_Yealink Wrote:  HI

You can download the firmware version in ROM format and upgrade it via the phone web page.

Yea but I have 30 phones and counting to update.
05-21-2019 01:10 PM
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jannep Offline
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Post: #4
RE: Skype Device Update
I see the same problem on my devices. The phone never checks in to check for updates. We have Polycom CX500/CX600 updating via Skype server.
What DHCP options have you set?

(05-16-2019 03:01 PM)bob.smith@intellinet Wrote:  Hi I have 30 T58's that are running firmware 55.9.0.2 and 30 that are on 55.9.05, I want to use the Skype front end server to get them all on the same firmware. I have the 55.9.0.5 cab imported and it shows in the Device Update tab in the Skype control panel. I reboot the phone or leave it idle overnight while signed in and it never updates to 55.9.0.5, in the logs I never see the phone make a request for the updated firmware.
Wondering what the issue is, I have old LPE devices that are getting updated firmware without issue so I don't think it's the front end server that is the issue.
03-20-2020 07:38 AM
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