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Attended Transfer Doesn't Display Original CID
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Evzkyyy Offline
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Posts: 1
Joined: May 2019
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Post: #1
Attended Transfer Doesn't Display Original CID
Hi All,

I'm sure this question has been asked many times but I have yet to find an answer. With an attended transfer, the callerID of the original caller is not retained. I have honestly tried everything from setting it to send RPID on the phones, pbx etc and upgrading to the latest firmware.

I'm running a freepbx 14 setup and I'm running yealink t46s and yealink t46g's.

Anyone managed to sort this out?
05-10-2019 02:01 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,530
Joined: Jan 2014
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Post: #2
RE: Attended Transfer Doesn't Display Original CID
(05-10-2019 02:01 PM)Evzkyyy Wrote:  Hi All,

I'm sure this question has been asked many times but I have yet to find an answer. With an attended transfer, the callerID of the original caller is not retained. I have honestly tried everything from setting it to send RPID on the phones, pbx etc and upgrading to the latest firmware.

I'm running a freepbx 14 setup and I'm running yealink t46s and yealink t46g's.

Anyone managed to sort this out?

Hi,

Did you read this thread?
http://forum.yealink.com/forum/showthread.php?tid=42729

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
05-10-2019 02:53 PM
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Tim_B Offline
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Joined: Apr 2019
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Post: #3
RE: Attended Transfer Doesn't Display Original CID
Hi,
That post was mine, no further answers...
Out of interest, can you add: "account.1.refresh_remote_id.enable = 1" to your config? Mine doesn't save it? Quite a few threads say to add it.
05-11-2019 09:28 PM
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