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Noise Cancellation
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intouchcomms Offline
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Post: #1
Noise Cancellation
Hello,

We have a customer complaining that when they're on the yealink w56 phone, they can hear everything going on in the background on the other side (No noise cancellation)

Does anybody know what could be causing this?/How to resolve it?

Many thanks,
04-02-2019 08:50 AM
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Carolyn Denton Offline
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Post: #2
RE: Noise Cancellation
(04-02-2019 08:50 AM)intouchcomms Wrote:  Hello,

We have a customer complaining that when they're on the yealink w56 phone, they can hear everything going on in the background on the other side (No noise cancellation)

Does anybody know what could be causing this?/How to resolve it?

Many thanks,

Have you tried using the headset?
BTW, restoring default settings helped us with a few other problems in the past. Can you do this?

"There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed."
05-15-2019 10:38 AM
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