[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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Password Lost
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imon32red Offline
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Posts: 11
Joined: Aug 2015
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Post: #1
Password Lost
We have a W52 that an employee set who is no longer with us. Is there a way to do a factory reset without logging in to the web interface.
08-14-2015 12:27 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,180
Joined: Jan 2014
Reputation: 34
Post: #2
RE: Password Lost
Hi,

Please try factory reset with following steps:
1. Disconnect power supply from base, but leave network cable connected
2. Long press Paging button on base, connect power supplier, wait until all lights are on
3. Disconnect power, release Paging button, connect power again.

Hope this helps.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
08-14-2015 01:17 AM
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